Practice Assistant (Float)

About the role

Geode Health is a rapidly growing, national provider of outpatient mental health services. Our mission is to “Transform mental health by making it more accessible, affordable and effective.” We are looking for a passionate Practice Assistant (Float) who is motivated by joining a quickly growing organization and excited to help improve the care experience for patients and providers.

This is a full-time float position covering offices in Athens, Gainesville, Lawrenceville, and Duluth. The Practice Assistant is a multi-skilled worker who assumes a wide range of clinical and administrative roles within the physician office setting, serving as a key team player in the ambulatory care environment.

Responsibilities

• Support providers with the delivery of high-quality healthcare to ambulatory patients as a key member of the patient care team.
• Secure patient information and maintain confidentiality by completing and safeguarding medical records.
• Adhere to professional standards to serve and protect the practice.
• Respond to verbal and electronic requests for information and assistance using proper policies, reference tools, and provider instructions.
• Maintain a safe, secure, and healthy work environment by following standards, procedures, and legal regulations.
• Knowledge of emergency procedures and assist in crisis situations.
• Understand and follow practice policies and procedures.
• Support HR compliance processes, including assisting with the completion and verification of I-9 forms for Geode employees.
• Assist with drug screening processes as needed, including specimen collection, shipment, and ordering of supplies.
• Maintain strict confidentiality of all patient, provider, and organizational information.
• Complete other relevant responsibilities as assigned by the supervisor.

Qualifications

• At least one year of experience working in a medical office and/or mental health (preferred).
• Experience working with patients who are suffering from anxiety and depression (preferred).
• Ability to maintain a professional appearance and demeanor and interface well with patients in a mental health setting (preferred).
• Excellent communication skills and ability to work well with a team.
• Excellent computer skills.
• Associate’s or bachelor’s degree (preferred).
• Some experience in healthcare settings (preferred).
• Knowledge of working in a clinical setting (preferred).

Skills

• Passionate about our mission and inspiring others.
• Self-starter who takes ownership of decisions and tackles tasks of all sizes.
• Contributes to collective effort both within and beyond their scope.
• Creative and strategic thinker.
• Lifelong learner who values giving and receiving feedback.
• Organized and process-oriented.

Benefits

• Competitive compensation.
• Medical, dental, and vision benefits.
• Life insurance.
• Short- and long-term disability.
• Paid vacation and holidays.
• Matching 401k plan.
• State-of-the-art technology.

Pay

Estimated earnings: $20.00–$21.00 per hour.