Practice Assistant (Float)

Geode Health is a rapidly growing, national provider of outpatient mental health services. Our mission is to “Transform mental health by making it more accessible, affordable and effective.” We are looking for a passionate Practice Assistant (Float) who is motivated by joining a quickly growing organization and excited to help improve the care experience for patients and providers.

About the role

The Practice Assistant is a multi-skilled worker who assumes a wide range of clinical and administrative roles within the physician office setting. This is a full-time float position covering offices in Athens, Gainesville, Lawrenceville, and Duluth.

Responsibilities

• Support providers with the delivery of high-quality healthcare to ambulatory patients as a key member of the patient care team
• Secure patient information and maintain patient confidence by completing and safeguarding medical records
• Adhere to professional standards to serve and protect the practice
• Respond to verbal and electronic requests for information and assistance using proper policies, reference tools, and provider instructions
• Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures, and complying with legal regulations
• Knowledge of emergency procedures and assist in crisis situations
• Understand and follow policies and procedures
• Support HR compliance processes, including assisting with the completion and verification of I-9 forms for Geode employees
• Assist with drug screening processes as needed, including specimen collection, shipment, and ordering of necessary supplies
• Maintain strict confidentiality of all patient, provider, and organizational information, and uphold privacy standards in all aspects of work
• Complete all other relevant responsibilities as assigned by the supervisor

Qualifications

• At least one year of experience working in a medical office and/or mental health (preferred)
• Experience working with patients who are suffering from anxiety and depression (preferred)
• Ability to maintain professional appearance and demeanor, and interface well with patients in a mental health setting (preferred)
• Excellent communication skills and ability to work well with a team
• Excellent computer skills
• Associates or bachelor’s degree (preferred)
• Some experience in healthcare settings (preferred)
• Knowledge of working in a clinical setting (preferred)

Ideal Candidate Profile

• Passionate about our mission and inspiring others
• Self-starter, for whom no task is too big or too small, and takes ownership of their decisions
• Contributes to the collective effort both within own scope—and beyond—as needed
• Creative and strategic thinker
• A lifelong learner who believes in giving and receiving feedback to improve each day
• Organized and process-oriented

Benefits

• Competitive compensation
• Medical, dental, and vision benefits
• Life insurance
• Short- and long-term disability
• Paid vacation and holidays
• Matching 401k plan
• State-of-the-art technology

Pay

Estimated earnings: $20.00–$21.00 per hour

Why work for Geode Health?

At Geode Health, we take our commitment to patients and providers seriously. We focus every day on how to help patients across the United States get the best possible mental health care available. To achieve this, we ensure our providers have unmatched support and resources so they can focus on providing great care. We are backed by KKR, a leading private equity firm with the experience and mission alignment to truly make an impact. Joining Geode Health will put you on the front-end of a rapidly growing movement to increase access and improve outcomes for mental health patients and providers across the nation.