Practice Assistant

Responsibilities

• Greets patients, assists with check-in/registration process.
• Answers incoming calls and directs as needed.
• Schedules appointments, collects copays, confirms appointments.
• Contacting patients by phone to notify/schedule them for past due preventative services.

Requirements

• Licensure, Registration, And/or Certification Required: None required
• Education Required: High School graduate or GED equivalent.
• Experience Required: Twelve months previous patient registration, scheduling or operator experience in a physician office required.

Qualifications

• Knowledge, Skills & Abilities Required: Excellent customer service skills. Knowledge of basic medical terminology and general office procedures preferred. Must be able to type 40 wpm and have computer experience with contemporary office-based products such as Microsoft Word, Excel and Outlook.

Physical Requirements And Working Conditions

• Must be able to use visual acuity to see monitor screen, computer and hard copy materials.
• Must be able to hear and verbally communicate in person and over the phone or radio.
• Must be able to sit for prolonged periods of time (up to 2 hours).
• Must be able to comprehend and learn operation of various office equipment.
• Must have functional range of motion of the cervical, thoracic and lumbar spines, upper and lower extremities with a grip strength of 50-60# specific to job evaluation.
• Must be able to forward reach, overhead reach, bend, squat, kneel and apply proper body mechanics during the transfers and transport supplies and/or equipment using proper body mechanics.
• Must be able to lift up to 10# specific to job evaluation.

Pay

$19.80 - $29.70 per hour based on experience and qualifications.

Schedule

Full time, 40 hours per week.

About the Role

This position is located at Department 02255 AHNMG Maternal Fetal Medicine: 840 Pine St - OB/GYN: Maternal and Fetal Medicine. The employee should be able to multi-task while keeping a pleasant and welcoming attitude.

Benefits

Benefits Eligible: Yes

Hours Per Week: 40

Schedule Details/Additional Information: Employee should be able to multi-task while keeping a pleasant and welcoming attitude.

Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.