Practice Administrator

About the role

Practice Administrators are senior-level office managers who typically manage multiple locations and/or 30+ employees at one practice location. They work closely with providers of a medical practice or clinic, along with their Regional Practice Manager, to ensure effective, quality patient care is provided. They are directly responsible for all aspects of the daily operations of the practice(s) they are assigned, making sure the practice space is running smoothly and successfully.

Responsibilities

• Provides leadership in implementing the organization's business plans for the practice/clinic
• Recommends, develops, and implements improvements for the practice
• Informs Regional Practice Managers about current trends, problems, and medical activities to facilitate policy making
• Establishes, secures approval for, and oversees clinic operating policies and procedures
• Assists providers to ensure all resources are available for quality patient care
• Oversees efforts for recruitment, development, and performance evaluation of employees
• Oversees the business and financial affairs of the clinic and fiscal management in conjunction with Operations and Accounting functional leadership from the Corporate Support Office
• Oversees and manages the billing and collection process within the practice/clinic
• Enhances operational effectiveness, emphasizing cost containment without jeopardizing important innovation or quality of care
• Ensures clinic compliance with all regulatory agencies governing health care delivery and the rules of accrediting bodies
• Continually monitors operations, programs, and physical properties; initiates appropriate changes under the direction of the Regional Practice Manager
• Encourages community education by initiating participation in health fairs and events to promote awareness
• Responsible for managing the overall marketing activities of the practice
• Represents the clinic in its relationships with other health organizations, government agencies, and third party payers
• Assists in managing practice managed care relationships, including monitoring of related reimbursement, negotiation with third party payers, provider credentialing, and maintenance of contracts
• Serves as liaison and channel of communication between the practice/clinic, health plans, insurance companies, and regulatory bodies
• Resolves any medical-administrative problems and keeps lines of communication open with staff to ensure high employee morale and a professional, healthful clinic atmosphere
• Maintains professional affiliations and enhances professional development to keep current in the latest health care trends and developments
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service
• Performs other duties that may be necessary or in the best interest of the organization