Power Line Technician

About the role

Under direct supervision, the Power Line Technician assists in safely constructing, operating, inspecting, and maintaining Cleco’s distribution system, equipment, and facilities in accordance with distribution operations practices and service restoration while maintaining customer satisfaction. Cleco’s Power Line Technician I are expected to learn industry and Cleco standard work practices from senior staff as well as through on-the-job and formal Cleco training.

Responsibilities

• Champions a corporate culture that emphasizes transparency, integrity, safety, environmental responsibility, employee development, diversity and inclusion, customer service, and operational excellence.
• Complies with safety rules, procedures, and regulations and participates in positive safety observations. Attends and actively participates in safety meetings.
• Under direct supervision, demonstrates capacity to learn and perform all aspects of line operations/construction activities safely and efficiently as required by level of classification.
• Strives to provide reliable service and maintain customer satisfaction.
• Completes job assignments in accordance with established Cleco policies, procedures, and standards.
• Works safely, productively, and within established Cleco quality procedures and standards for the position (productivity and quality standards can be based upon KPI reports).
• Assists in the restoration, construction, and maintenance of Cleco’s overhead and underground distribution systems safely, efficiently, and in a timely manner, producing positive customer satisfaction and reducing SAIDI/SAIFI.
• Performs troubleshooting, requesting assistance only when necessary, switching operations, and service restoration to minimize CHO.
• Incorporates Human Performance (TOPI) into daily work routine.
• Maintains a good attendance record, including punctuality for regular work and scheduled overtime. Available for callout/emergencies.
• Based upon current/forecasted weather conditions, responds when called or offers help proactively.
• Willing to occasionally work away from normal work location for mutual assistance within Cleco and other electric utilities.
• Communicates honestly and effectively with managers, supervisors, leads, employees, and customers, maintaining positive behavior.
• Promotes teamwork, supports company initiatives, and provides good customer satisfaction.
• Follows instructions and directions from Leads, Supervisors, and Managers.
• May perform other duties as assigned.

Requirements

• Secondary/High School Diploma.
• 1-3+ years of related experience.
• Strong business acumen pertaining to the Utility industry.
• Knowledge of leading practices for their practice area.
• Planning and project management skills.
• Willingness and ability to learn new technologies on the job.
• Proficient at functioning effectively within a team environment, presenting ideas and opinions in a respective and collegial manner.

Licenses and Certifications

• Maintain CDL Driver’s License at all times. Loss of CDL will result in automatic termination.

Primary Competencies

Behavioral

• Balances stakeholders
• Builds effective teams
• Business Insight
• Communicates effectively
• Courage
• Demonstrates self-awareness
• Drives results
• Ensures Accountability
• Instills trust
• Nimble learning
• Plans and Aligns
• Strategic mindset
• Safety
• Drive vision and purpose

Technical

• Analytical skills
• Compliance