Power Generator Field Service Technician III

Responsibilities

• Accurately troubleshoot and diagnose all problems with customer's equipment.
• Identify and order parts necessary to complete repairs and routine maintenance.
• Perform complex and/or major repairs on customer's equipment.
• Replace parts and equipment as necessary.
• Perform routine maintenance on equipment according to established guidelines and schedules.
• Complete all work orders and time sheets in a legible, accurate and timely manner.
• Absorb and assist lower-level Technicians in completing work assignments as necessary.
• Maintain a clean and safe work environment.
• Perform all work in accordance with established quality standards and safety procedures.

Qualifications

• The trait of being dependable and trustworthy.
• Ability to utilize the available time to organize and complete work within given deadlines.
• Ability to communicate in writing clearly and concisely.
• Ability to communicate effectively with others using the spoken word.
• Ability to take care of the customers’ needs while following company procedures.

Education/Experience

• A High School Diploma or General Education (GED).
• Three to seven years related experience.

Computer Skills

• Basic computer navigation and utilization skills required.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook) preferred.

Physical Activities & Requirements

• Ability to wear Personal Protective Equipment (PPE) as required by the position, location, and/or customer.

Working Conditions

• Work at various customers' place of business outside and/or in a shop environment.