Generator Field Service Technician III

Responsibilities

• Accurately troubleshoot and diagnose all problems with customer's equipment.
• Identify and order parts necessary to complete repairs and routine maintenance.
• Perform complex and/or major repairs on customer's equipment.
• Replace parts and equipment as necessary.
• Perform routine maintenance on equipment according to established guidelines and schedules.
• Complete all work orders and time sheets in a legible, accurate and timely manner.
• Aid lower-level Technicians in completing work assignments as necessary.
• Maintain a clean and safe work environment.
• Perform all work in accordance with established quality standards and safety procedures.
• Conduct load bank tests to ensure generators can handle their rated capacity and perform effectively under load.
• Lead and perform generator commissioning activities, including verifying system installation, conducting performance tests, and ensuring all components function according to design specifications.

Qualifications

• The ability to be dependable and trustworthy.
• The ability to organize and complete work within given deadlines.
• The ability to communicate in writing clearly and concisely.
• The ability to communicate effectively with others using the spoken word.
• The ability to take care of the customers' needs while following company procedures.

Education/Experience

• A high school diploma or equivalent (GED).
• Three to seven years of related experience.

Computer Skills

• Basic computer navigation and utilization skills.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook) is preferred.
• The ability to use laptop computers and portable diagnostic tools.

Physical Activities & Requirements

• Ability to wear Personal Protective Equipment (PPE) as required by the position, location, and/or customer.
• Work at various customers' place of business outside and/or in a shop environment.