Post Retirement Survivor Benefits Analyst II

Job Description And Duties

The Disability and Survivor Benefit Division (DSBD), Post-Retirement Survivor Benefits team is seeking to fill an Analyst II position. Under the direction of a Supervisor I, the Analyst II will determine eligibility and entitlement to benefits, perform calculations, respond to customer inquiries, and resolve the most complex survivor benefit cases.

Special Requirements

Describe a time you reviewed records, documents, data, or other information to make a decision or resolve a problem. Explain the situation, the steps you took, and the outcome. Include the employer name, your job title, and the date range of the example.

Describe a time you balanced multiple priorities while providing information or assistance to a customer, client, team member, or stakeholder. Explain how you organized your work, met deadlines, maintained accuracy, and communicated effectively. Include the employer name, your job title, and the date range of the example.

Minimum Qualifications

All experience and education relating to the Minimum Qualifications (MQs) listed on the Classification Specification should be included in your application package to clearly demonstrate how you meet the MQs for this position. If you are using education to meet MQs, please include your transcripts with your application package. If you have a degree from outside of the United States, you must submit an evaluation of this degree to determine the US equivalency. If you need an evaluation, you can visit the National Association of Credential Evaluation Services (NACES) website to find organizations that provide these services. The Classification Specification is located on this Job Posting under "Minimum Requirements."

Telework Information

This position is eligible for a hybrid work schedule, with up to two days of remote work and three days or more onsite, per week.

Required Application Package Documents

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov.
• All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - In addition to completing your online job application, you must provide a Statement of Qualifications (SOQ) for the hiring manager’s review. Please see the Special Requirements section for instructions and questions for the SOQ. Applications received without an SOQ will not be considered.
• Transcripts if using education to meet MQs.
• Evaluation of degree if from outside the United States.