POST DISCHARGE ADVOCATE

About the role

Ability to effectively triage issues by using appropriate resources
Review discharge instructions and ensure understanding
Determine if there are questions or concerns following the hospital stay.
Escalate issues or concerns by notifying appropriate parties (e.g. Case Management, Physician, Clinical Director, Patient Relations, etc.)
Summarizing responses in a database for documentation, trend analysis and follow-up.

Responsibilities

• Ability to effectively triage issues by using appropriate resources
• Review discharge instructions and ensure understanding
• Determine if there are questions or concerns following the hospital stay.
• Escalate issues or concerns by notifying appropriate parties (e.g. Case Management, Physician, Clinical Director, Patient Relations, etc.)
• Summarizing responses in a database for documentation, trend analysis and follow-up.

Requirements

0-2 Years
Bilingual Preferred (Spanish)

Qualifications

• High School Diploma Required
• Bachelor's degree Preferred

Skills

N/A

Benefits

• Comprehensive benefits program, including health, dental, vision, life, disability, and retirement
• Athletic working conditions and opportunities for career growth through professional development

Pay

A salary offer will vary based on the job role, candidate experience, qualifications, internal pay equity and market data.

Schedule

N/A