Post Closing Associate

About the role

Full-time, in-office position focused on original document handling and coverage for other areas. The candidate must have knowledge of closed loan documents and a base understanding of the mortgage industry. Training will be provided for specific processes, technology, and company procedures.

Responsibilities

• Receive, review, prepare, and ship collateral documents to document custodians, including co-ops, CEMAs, SONYMA, NJHMFA, Fannie Mae, and Freddie Mac.
• Receive, review, and ship trailing documents to investors/servicers using specific transmittals and processes per third-party requirements.
• Contact third parties to resolve missing documents or request corrections. Timeliness is critical in these tasks.
• Provide coverage for reception as needed, including answering phones, handling mail, and managing overnight deliveries.
• Provide coverage for post-closing tasks, including shipping loans via Investor Connect and investor document portals, preparing goodbye letters, and delivering them to internal parties for processing.
• Perform eRamp, MERS registration, and transfer tasks as required.

Requirements

• Knowledge of closed loan documents (required).
• Base knowledge of the mortgage industry.
• Strong time management skills and awareness of deadlines.