Post Adoption Supervisor

About the role

The selected candidate will be offered a salary of $95,000. This position is only open to candidates who are permanent (not provisional) in the Civil Service Title of Administrative Director of Social Service N/M.

Responsibilities

• Reviewing and monitoring post-adoption subsidy activities, including Change of Payee requests, ICAMA referrals, subsidy upgrades, suspensions, and terminations.
• Troubleshooting and coordinating with external and internal stakeholders, including OCFS, HRA, OOA, the Department of Financial Services, Medicaid, FCLS, the Education Unit, and SSO regarding post-adoption subsidy matters.
• Responding to inquiries and concerns from adoptive parents, provider agency staff, courts, hospitals, and schools regarding post-adoption issues and services.
• Reviewing, monitoring, and submitting address changes to ensure accurate case and payment information.
• Interviewing and recommending candidates for unit vacancies.
• Providing training, onboarding, and ongoing guidance to newly hired staff.
• Preparing and submitting monthly unit statistical data and operational reports to executive leadership.
• Reviewing and monitoring staff time and leave to ensure compliance with agency policies and operational coverage.
• Conducting biweekly supervisory conferences and facilitating monthly staff meetings.
• Managing the day-to-day operations of the Post Adoption Unit, including administrative oversight, workflow management, staff support, disciplinary matters, and coverage of critical functions as needed.
• Preparing and providing monthly Post Adoption reports and data analyses to the Director of Post Adoption Services.

Qualifications

• A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services; or Education and/or experience equivalent to "1" above.
• All candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described in "1" above.

Benefits

Public Service Loan Forgiveness, New York City Residency is not required for this position, and the City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.