POSO Senior Business Partner for Academic Colleges and Administrative Units

Full-time, non-faculty professional position within the Department for People Operations, Success, and Opportunity (POSO). Anticipated recruitment range: $71,121 - $126,375.

About the Department

The Department for People Operations, Success, and Opportunity (POSO) supports the University's mission through strong partnerships, excellent service, and people-centered programs. Central to ECU's strategic priority for workforce success, POSO provides leadership to the university's innovative and dynamic efforts to recruit, retain, develop, and support a thriving workforce and foster an equal opportunity learning and working environment. The unit aims to be recognized as a strategic partner and innovator, aligning services with university priorities, enabling community success, and contributing to long-term institutional goals.

Responsibilities

• Translate University, POSO, and Partnership priorities to create action and engagement plans for the academic portfolio (20%).
• Oversee the quality, consistency, compliance, and accuracy of POSO Partnerships service delivery within the academic portfolio; serve as the senior approver for hiring and other personnel actions with delegated signatory authority (25%).
• Lead, develop, and coach a high-performing team of business partners focused on operational excellence, consultative engagement, well-being, and accountability (25%).
• Collaborate internally with POSO directors and specialists and externally with the Office for Faculty Affairs and other campus areas to anticipate and respond to emerging workforce trends impacting higher education (20%).
• Lead the development of performance measures, data-informed insights, and continuous improvement initiatives to strengthen partnership effectiveness and service delivery across portfolios (10%).

Contingent upon availability of funds.

Requirements

• Bachelor's degree and four years of progressively responsible professional human resources management experience; or equivalent combination of training and experience.
• All degrees must be received from appropriately accredited institutions.

Preferred Qualifications

• Demonstrated experience in strategic workforce planning.
• Analytical skills, with the ability to collect, analyze, and interpret complex datasets to generate actionable insights and data-driven recommendations.
• Demonstrated experience leading and developing high-performing teams, fostering collaboration, accountability, and continuous improvement.
• Expertise in employee relations, organizational consulting, and change leadership.
• Excellent communication, interpersonal skills, and ethics.
• Experience in problem-solving and thorough knowledge of HR procedures, policies, and best practices.
• Experience using HR systems (including but not limited to Banner, PeopleAdmin, Salesforce, etc.) and ability to learn new technical systems, when necessary.
• Experience in higher education or similarly complex, regulated organizations.

Pay

$71,121 - $126,375