POS Analyst

About the role

Welcome to Es Vedra Cinemas, your ultimate out-of-home entertainment destination! With 18 locations across 6 states, we go beyond the traditional movie experience to bring you movies, bowling, games, and much more—all under one roof. At Es Vedra Cinemas, we believe entertainment should be immersive, exciting, and unforgettable. Whether you're catching the latest blockbuster on the big screen, striking down pins at our state-of-the-art bowling alleys, or diving into action-packed arcade games, we offer something for everyone—from casual fun-seekers to dedicated thrill-chasers.

Job Responsibilities

• Manage the configuration, deployment, and ongoing support of POS systems (Toast, Fandango1, Embed, Intercard) across multiple locations.
• Establish consistent POS change requests process, providing visibility to operations, finance, accounting, and upper management.
• Develop documentation, training materials, and standard operating procedures for end-users.
• Collaborate with internal and external teams to assess business needs and tailor POS configurations accordingly.
• Serve as a technical lead for troubleshooting and resolving POS hardware and software issues.
• Perform system audits, monitor performance metrics, and proactively address potential system vulnerabilities.
• Cook with third-party vendors for software updates, patches, and system integrations.
• Partner across departments to configure the system such that reporting provides actionable insights.
• Stay current with industry trends in POS technology and recommend process improvements.

Requirements

• 3-5 years of experience in a POS Analyst or Systems Administrator role in a multi-unit F&B or hospitality environment.
• Hands-on experience with Toast POS is required.
• Strong technical troubleshooting skills related to POS hardware and software.
• Familiarity with payment processing workflows, inventory management, and sales reporting.
• Proficiency in SQL or similar data extraction tools is a plus.
• Strong attention to detail and ability to manage multiple projects with competing deadlines.
• Bachelor’s degree in IT, Computer Science, or equivalent practical experience.

Physical Requirements

• Ability to travel at least 10% of the time.
• Prolonged periods of standing, walking, climbing stairs.
• Must be able to lift up to 50 pounds at times.
• Comfortable around flashing lights & loud noises.

Team Member Benefits

• Competitive Pay and Growth
• 401(k) Retirement Plan
• Complimentary access to on-site fitness center
• Generous PTO Policy
• Medical, Dental, and Vision
• Team Member Perks - discounts on Movies, Attractions, and F&B!

Es Vedra Cinemas is proud to be an Equal Employment Opportunity employer.

We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.