Portfolio Program Manager - TELUS Health

About the role

The Portfolio Program Manager will sit within the Portfolio & Organic Growth Office, serving as the central governance and program management lead for TELUS Health’s product portfolio. Together, we will establish enterprise-wide visibility into products, enable leadership and commercial teams to see cross-sell and upsell opportunities, reduce fragmentation, and support profitable organic growth.

Responsibilities

• Design and run the Product Council as a governance and alignment forum
• Coordinate inputs, document decisions, and track actions
• Maintain clarity on decision rights, ownership, and escalation paths
• Create and maintain enterprise-level portfolio visibility
• Coordinate structured product reviews with Product Experts
• Surface overlaps, gaps, or under-leveraged capabilities
• Identify cross-product opportunities
• Maintain the cross-product launch and release calendar
• Ensure clarity on product-to-segment fit
• Enable clarity on product-to-market fit
• Enable consistent understanding of portfolio structure and opportunities
• Reduce duplication and confusion across teams

Requirements

• 5+ years’ experience in program management, portfolio management, product operations, or PMO-type roles
• Proven experience coordinating complex, cross-functional initiatives without direct authority
• Strong understanding of governance models, operating rhythms, and structured decision-making
• Ability to identify patterns, overlaps, and opportunities across portfolios
• Comfort working at the intersection of Product, Marketing, Customer, and Commercial teams
• Excellent organizational, facilitation, and communication skills
• Experience bringing clarity to ambiguous, matrixed environments
• Experience in health, digital health, SaaS, or large multi-product organisations is an advantage

Qualifications

• Experience supporting cross-sell or portfolio-selling initiatives from a coordination or enablement perspective
• Experience running governance forums, councils, or steering groups
• Exposure to go-to-market or launch readiness processes (non-owning role)
• Experience working with global or multi-region product portfolios

Skills

• Strategic thinking and problem-solving
• Collaborative leadership and facilitation
• Effective communication and stakeholder management
• Project management and governance
• Healthcare industry knowledge

Benefits

• Competitive salary range: $91,000–$141,000
• Open to discussing competitive compensation packages tailored to your experience level and expertise

Pay

Salary Range: $91,000–$141,000

Schedule

N/A