Portfolio Manager

About the role

Do you want to join an organization that invests in you as a Portfolio Manager? At HealthTrust, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Responsibilities

• Communications: Communicate contract portfolio benefits and value to audiences including HealthTrust account management team, Advisory Boards, current members (Supply Chain, End-users), suppliers (National Account Manager).
• Portfolio Management: Manage, maintain and improve the performance of the contract portfolio, both operationally and financially; construct and manage simple contract amendments with supplier; address product additions, deletions and changes during contract term; act as liaison between sourcing, account management, and customer service; understand supplier new product offerings and collaborate with advisory board lead and business unit leader to assess products; develop contract launch materials and ensure all contract materials are maintained accurately in HealthTrust systems; oversee contract implementation with supplier and communication of contract implementation to HealthTrust Account Management.
• Customer Service: Provide exceptional customer service to internal and external customers, including resolving customer issues (pricing, product complaints, etc.), overseeing product recall communications, assisting account management with member needs related to portfolio (materials management and end-user level).
• Portfolio Promotion: Develop strategies and tactics to promote contract portfolio, including marketing/promotional opportunities, contract launch / contract lunch-and-learns, newsletters, bulletins, and other communication tactics.
• Sourcing Process Knowledge: Basic understanding of a sourcing process (RFI, RFP, Negotiation, Contracts).
• Collaboration: Collaboration required with multiple internal and external stakeholders: legal staff on development and finalization of simple amendments; contract analysts on product/price loading of amendments; communications team on contract launch/implementation; account management in their member-facing duties related to the portfolio; sourcing team as contracts transition to bid cycle; committee and board leads to resolve member reported product quality issues; suppliers.
• Supplier Relationship Management: Manage and maintain supplier relationships; conduct supplier business reviews; scorecard supplier performance; build collaborative working relationships.
• Supplier Knowledge: Basic understanding or aptitude to develop supplier knowledge.
• Contract Compliance: Report contract compliance issues to supervisor and account management.
• Policies & Procedures: Maintain timely achievement of all assigned initiatives ensuring activities adhere to all established policies and procedures and standards of business conduct.
• Guidance: Receives guidance from mid-level and senior leaders.

Qualifications

• Accredited College Bachelor's Degree.
• 1 to 3 years of relevant work experience preferred.
• Relevant work experience includes, but is not limited to: contract/portfolio management; overseeing supplier relationships; account management of a client where duties include implementation or support related to a contract portfolio.
• Must have strong analytical skills with the ability to create or interpret potentially complex financial models.
• Solid knowledge of all MS Office Products.
• Excellent oral, written communication skills and presentation skills.

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts.

Note: Eligibility for benefits may vary by location.