Portfolio Leader (Manager/Director Levels)

About the role

Production leadership required. Builder mindset non-negotiable. Salesforce is hiring a Portfolio Leader to directly manage and grow a team of technical AI specialists deploying Agentforce solutions inside complex customer environments. This is a hands-on leadership role for someone who can drive engineering excellence while operating at the executive level.

Responsibilities

• Own the capacity planning, talent acquisition, and staffing that ensures your cross-functional squads have the horsepower to deploy Agentforce at enterprise scale.
• Foster an inclusive, high-energy, and psychologically safe engineering culture where builders iterate fast and continuously level up.
• Partner directly with the Product and Engineering organizations on pilot programs and beta rollouts, turning raw field insights from high-stakes deployments into features on the Agentforce core roadmap.
• Scale the talent that's shipping production AI today.
• Set the engineering standards, unblock complex customer deployments, and scale the talent that's shipping production AI today.
• Drive technical excellence, structure career growth, and foster an environment where shipping high-quality, production-ready systems is the norm.
• Maintain operational velocity by monitoring key delivery metrics, coaching your teams on optimization, and running hard on complex customer escalations.
• Unblock complex data readiness, tool integration, and multi-agent orchestration challenges.
• Step in directly to help your teams assess customer technical readiness, remove deployment barriers, and codify standardized, repeatable delivery methodologies.
• Build and anchor strong executive-level relationships within your customer portfolio, ensuring flawless Agentforce activation, rollout, and sustained production value.
• Operate your account portfolio with engineering rigor, monitoring health, delivery velocity, and core consumption metrics to accelerate progress toward customer business outcomes.
• Partner lock-step with Services, Account Success, and Product teams to help enterprises activate and consume Agentforce quickly, moving customers from pilot to production at hyper-speed.

Requirements

• Proven leadership: 4+ years of direct people management or high-impact technical leadership steering cross-functional engineering or technical teams.
• Advanced technical depth: Deep architectural understanding of AI, LLMs, and the Salesforce ecosystem. Hands-on experience with enterprise software implementation, data modeling, API integration, and AI deployments.
• Hands-on experience building multi-agent systems, prompt engineering pipelines, or deterministic AI guardrails.
• Familiarity with cloud data platforms (Snowflake, Databricks, BigQuery) and enterprise data pipelines.
• Relevant Salesforce certifications (Advanced Admin, Service Cloud, Data Cloud, Sales Cloud, or Agentforce Specialist).

Qualifications

• Strong background navigating high-touch customer strategies at a Global level, paired with exceptional executive-level communication and influence skills.
• Exceptional problem-solving instincts, extreme resourcefulness, and a "get-things-done" demeanor. Thrive at the technical helm where code is being actively shipped, not just talked about.

Skills

• Deep architectural understanding of AI, LLMs, and the Salesforce ecosystem.
• Hands-on experience with enterprise software implementation, data modeling, API integration, and AI deployments.
• Experience architecting or deploying Salesforce Data Cloud and the Agentforce platform.
• Exceptional problem-solving instincts, resourcefulness, and a "get-things-done" demeanor.
• Strong background navigating high-touch customer strategies at a Global level, paired with exceptional executive-level communication and influence skills.

Benefits

• Time off programs
• Medical, dental, vision, mental health support
• Paid parental leave
• Life and disability insurance
• 401(k)
• Employee stock purchasing program

Pay

The typical base salary range for this position is $155,190 - $299,390 annually. Specific ranges apply to specific work locations.

Schedule

Not specified.