Porter - Town and Country Toyota

At Town and Country Toyota, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are committed to your success and invested in your future.

About the role

The Service Greeter/Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility, increase customer convenience, and maintain an orderly service parking area.

Responsibilities

• Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location
• Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around)
• Controls service traffic flow, parking, and assists with loaner vehicles as needed. Parks vehicles after they have been written up
• Drives safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation
• Retrieves customer vehicles at cashier for pick-up; waits at vehicle for customer, thanks customers for their business
• Installs disposable seat covers, steering wheel covers, floor mats, and I.D. tags in all vehicles taken in for service
• Delivers the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot
• Maintains a clean and safe service drive area, free of trash, water, leaves, and dirt
• Drives vehicles to and from service lane, service stalls, and parking lot as needed
• Makes key tags for vehicles
• Maintains a professional appearance
• Performs other duties as assigned
• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor

Requirements

• Ability to perform each essential duty satisfactorily
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Authorized to work in the USA
• Ability to perform duties and responsibilities in a safe manner
• Ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

Benefits

• Award-winning training (Training Magazine Top 125 and Brandon Hall Awards)
• Commitment to developing and promoting within the company
• Competitive benefits including Medical, Dental, Vision, HSA, 401k, and PTO
• Encouragement of peer-to-peer teamwork and recognition
• Special benefits for purchasing and leasing a car
• Personal Automotive Concierge Service
• Lowest turnover in the industry

Pay

$15.00 per hour