Porter/Service Assistant - Santa Fe BMW

SANTA FE BMW, part of Group 1 Automotive—a Fortune 250 leader in global automotive retail—is seeking a qualified Porter/Service Assistant to join our team. Group 1 operates over 250 dealerships and collision centers across the U.S. and U.K., delivering a fully integrated automotive experience that includes vehicle sales, financing, aftersales service, and digital retail solutions.

Responsibilities

• Maintain cleanliness in the shop and of shop equipment, including:
  • Changing mop buckets at least daily and checking for excessive dirt throughout the day
  • Regularly checking with technicians to address specific needs
  • Ensuring basic tasks (mopping, trash removal, oil room maintenance, cleaning tire/wheel/alignment machines) are completed before asking technicians for additional requests
  • Cleaning fluid spills, dirt, or trash on shop floors immediately
  • Preventing accumulation of used tires around the tire machine
  • Removing scrap metal as needed
  • Confirming with technicians before discarding parts or boxes (e.g., warranty parts)
  • Putting away special tools and cleaning the tool room
• Maintain cleanliness of the service department area
• Create key tags and move customer cars out of the service drive
• Support service advisors with greeting and write-ups as needed
• Check with advisors regularly to provide valet service or drive cars for quality control
• Monitor and maintain cleanliness of showroom bathrooms (5–10 times daily)
• Assist the sales department and finance team as needed
• Perform other assigned tasks (e.g., quality control, lunch runs, fueling, bank deposits)
• Manage loaner vehicles:
  • Park loaners by the back fence
  • Ensure loaners have at least ¼ tank of fuel and are presentable for reuse
  • Record mileage and fuel level on a sticky note attached to the key tag
  • Arrange for detailing if the vehicle is dirty
• Maintain the dealership lot:
  • Walk the lot to ensure vehicles are properly placed and aligned
  • Remove trash or debris blown around the lot
  • Check that sales vehicles have proper plate frames and plates
  • Clean up cardboard or debris around trash bins and arrange for recycling pickup if needed
• Assist with processing purchase orders from vendors in CDK
• Complete daily deposits

Requirements

• Ability to operate both standard and automatic vehicles
• High school diploma or equivalent
• Valid driver’s license in the state of employment and a clean driving record

All applicants must pass pre-employment testing, including background checks, motor vehicle records (MVR), and drug testing.

Benefits

• Health, dental, and vision insurance
• Life and disability insurance
• 401(k) plan with company match
• Paid time off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment with job training and advancement opportunities