Porter - Nissan Chattanooga East

At Nissan Chattanooga East, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are committed to your success and invested in your future. Sonic Automotive is a Fortune 500 company and one of the largest automotive retailers in the country with over 120 dealerships nationwide. From our cooperative, team-based approach to our more than 1,000 internal advancements each year, you'll experience the best that a career in the automotive industry has to offer.

About the role

The Service Porter will maintain the dealership’s appearance, assist with vehicle movement, and deliver exceptional customer service.

Responsibilities

• Greet all customers entering the service area with a friendly and professional attitude, answer their questions, and direct them to the appropriate person or location.
• Determine if customers coming into service have an appointment.
• Record customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around).
• Move and park vehicles in the dealership premises to maintain flow of traffic.
• Drive vehicles to and from service lane, service stalls, and parking lot as needed.
• Keep the dealership lot, driveways, and sidewalks clean, organized, and presentable.
• Provide excellent customer service when interacting with customers and directing them to the appropriate personnel.
• Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business.
• Install disposable seat covers, steering wheel covers, floor mats, and I.D. tags in all vehicles taken in for service.
• Support service departments with various tasks as required (e.g., replenish vehicle fluids and minor vehicle assistance tasks).
• Follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor.

Requirements

• Valid driver’s license with a clean driving record.
• Physically able to drive and move vehicles.
• Strong attention to detail to maintain the dealership’s professional appearance.
• Excellent communication and interpersonal skills.
• Authorized to work in the USA.
• Able to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.

Qualifications

• Previous experience in a similar role or automotive industry is preferred.
• Basic knowledge of vehicles is a plus.

Pay

$17/hour (base hourly compensation).

Benefits

• Medical, dental, and vision insurance.
• 401k with company match.
• Paid time off (PTO).

Full-time