Porter - Flatiron Flagship

Company Overview

Competitive triathletes and passionate bakers Pam Weekes and Connie McDonald left their careers to open a small bread shop in New York City in 1995 — Levain Bakery. One day, they baked a BIG chocolate chip walnut cookie as energy for triathlon training. At Levain, a batch of these 6‑ounce cookies flew off the shelves, and an icon was born. The cozy shop on West 74th Street became a neighborhood favorite and a destination for epicurious visitors from around the world, hungry for “the cookie.” From the start, Pam, Connie, and the team baked everything fresh on‑site each day, donating the day’s leftovers to charity — and we still do, nearly 30 years later. Today, Levain has bakeries across the country (with more to come!), plus e‑commerce gift boxes to treat cookie lovers in every state.

Our Vision: To give rise to lifelong memories

Our Mission: To bring together people who treat their work and the craft of baking and all who come to visit with great care.

Core Values: Welcome All; Work Hard and Be Kind; Lead with Heart; Rise Up; Savor It.

The Role: Porter

Porters ensure Levain bakeries are clean and food preparation areas are sanitized and up to the highest health code standards. Porters support overall operations by maintaining a clean and safe environment for both customers and staff. The ideal Porter candidate will take pride in behind‑the‑scenes work and be motivated to support team success through maintaining a clean and safe workplace.

Job Responsibilities

• Lead with curiosity and compassion, showing care for co‑workers and building meaningful connections.
• Work collaboratively with team members to ensure cleanliness throughout the store.
• Facilitate open, clear, and timely communication with team members and management.
• Maintain cleanliness in all areas, including customer areas, restrooms, and workspaces, throughout the shift.
• Sweep floors and sidewalks, mop, and dust as needed.
• Communicate any maintenance issues to leaders and management.
• Wash, sanitize, and restock dishes, trays, baking tools, and other supplies.
• Follow health and safety guidelines to ensure a safe environment for customers and staff.
• Ensure all surfaces, floors, and equipment are clean and sanitized.
• Assist with setup and breakdown of bakery displays and equipment.
• Clean, sanitize, and maintain anti‑fatigue floor mats.
• Empty trash in bathrooms, workstations, and customer‑facing areas throughout the day.
• Assist in restocking and organizing inventory according to guidelines from the Shift Leader or management.
• Help receive and organize deliveries, ensuring proper storage of dry and refrigerated goods.
• Support the team in daily operations, including light food preparation and packaging as needed.

Requirements

• Previous custodian or porter experience in food & beverage or retail (preferred).
• Strong attention to detail and high standards for cleaning.
• Self‑motivated, reliable, responsible, and punctual.
• Strong communication and interpersonal skills; team‑oriented with a positive attitude.
• Professionalism, adaptability, flexibility, and patience.
• Open to feedback and committed to continuous improvement.
• Ability to embody and promote Levain Bakery’s values and standards.
• Open availability: ability to work mornings, nights, weekends, and holidays.
• Ability to lift/push up to 50 pounds, including overhead.
• Stand/walk for an 8‑hour shift (excluding a ½‑hour break); some locations require walking up and down stairs.

Compensation & Benefits

• Pay: $18‑20.25 per hour
• Health, Vision, and Dental Insurance
• Employer‑funded Healthcare Reimbursement Account
• Commuter Benefits
• Employee Assistance Program
• Bike‑Share Reimbursement
• 14 weeks fully paid parental leave
• One week of paid time off
• 401(k) with 3.5% company match