Porter, Club Operations

Position Overview

The Porter is an entry-level position that supports the general maintenance, janitorial, and basic upkeep of the resort facility. This position reports to the Facilities Manager.

Key Responsibilities

• Assure all rooms in the facility are clean and have an appearance that meets facility standards, including entrances and hallways, game rooms, community living areas, fitness and spa areas, running track, elevators, patios, and bathrooms.
• Provide detail-oriented janitorial services, including, but not limited to, sweeping, mopping, dusting, window cleaning, vacuuming, etc.
• Replace burnt out light bulbs.
• Provide pool, spa, and water features maintenance on a daily or weekly basis, as needed, to clean and keep continuously free of dirt and debris.
• Keep water level of fountain and over spray under control. Use “caution” signs if necessary.
• Work in a safe manner and use all personal protective equipment (safety gear) assigned; report unsafe conditions or accidents to a supervisor.
• Report all potential issues related to the pool and water features to the Maintenance Director; assist Maintenance Director with facility repairs and preventative maintenance.
• Keep log of daily, weekly, monthly, and quarterly activities performed for accurate record keeping, including accurate maintenance and water testing result logs for pools, spas, and water features.
• Maintain bathrooms, light bulbs, patio furniture, and fitness equipment.
• Keep room supplies clean and organized, in a ready-to-use condition.
• Provide seasonal and holiday assistance with Club decorations.
• Other duties and responsibilities may be assigned.

Personal Attributes

• Must be highly customer oriented and responsive with high need for closure.
• Able to work under pressure and balance multiple priorities and assignments.
• Strong team-building skills including the ability to lead, cooperate, and motivate.
• Must be role model and able to live our BlueStar core values: Honesty and Integrity, Respect for the Individual, Teamwork, Competitive Spirit.

Minimum Requirements / Qualifications / Skills

• High School diploma or equivalent preferred.
• One year experience in building maintenance preferred.
• Certified Pool Operator certification preferred.
• Bilingual in English/Spanish is a plus.
• Computer literate.
• Must be skilled in light maintenance, basic repairs, and project-based activities, and able to demonstrate a growing knowledge of proper equipment operation, including clean up.
• Ability to communicate positively and effectively with team members about job tasks and responsibilities.
• Desire to contribute to a productive work environment by maintaining a positive attitude with team members and the public.
• Must be self-motivated, follow direction, and able to work independently with little supervision.
• Must demonstrate initiative—ability to think, work, and make independent decisions, based on sound judgment.
• Must be able to consistently achieve high work standards; attention to detail, accuracy, and timeliness.
• Must be comfortable working in a fast-paced environment where continuous improvement is expected.

Physical Demands

• While performing the duties of this job, the employee is regularly required to see and hear, speak clearly and understand the speech of another person.
• This position is very active and requires standing, bending, and walking for most of a work shift; sitting and driving, using hands to fingers, touching and holding, and reaching with hands and arms.
• The position requires the ability to lift and/or push or pull items weighing up to 30 pounds.

Work Environment

• This position operates in both an indoor and outdoor environment with exposure to weather conditions, and occasionally native wildlife, when outdoors on the facility grounds.
• Outdoor environments may require walking on cement while pushing a cart or carrying items.
• The noise level in the work environment can be moderate to loud, depending on the equipment or machines used.
• Employees are required to wear all assigned personal protective equipment.