Porter

TravelCenters of America (TA) has been serving professional truck drivers and motorists for over 50 years, offering fuel, food, truck maintenance, and essential services at locations nationwide and from its corporate headquarters in Westlake, Ohio. TA is expanding its network, adopting cutting‑edge technology, and pursuing innovative alternative‑energy and sustainability initiatives, providing endless career opportunities for individuals who want to share ideas, grow with the company, and shape its future.

About the role

The Customer Service Attendant is a key member of the store team, responsible for maintaining the building and facilities in a clean, sanitary condition that meets TA standards, ensuring a pleasant environment for every traveler.

Responsibilities

• Clean all areas of the facility as directed and provide guests with a clean, sanitary environment.
• Know and follow all safety and security guidelines and procedures; alert to and report potentially unsafe situations caused by team members and guests, and take corrective action when necessary.
• Wear and use protective equipment properly and safely.
• Know quantities and types of cleaning supplies used for each cleaning assignment.
• Perform other job‑related duties as assigned.

Requirements

• A dedicated individual who works well with others and is excited to be part of the team.
• Excellent customer service and communication skills.
• Working knowledge of cleaning equipment and supplies.
• Ability to work flexible hours, including nights, weekends, and some holidays.

Benefits

• Medical, dental, vision, and life insurance.
• 401(k) with company match.
• Vacation and paid holidays.
• Tuition reimbursement.
• On‑site meal discounts.
• A wide variety of discounts on technology, travel, food, and fuel.
• Opportunities for growth and advancement.

Pay

Hourly rate: $14.00 – $16.00, depending on responsibilities, experience, and skills.

Physical Demands

• Regularly required to talk, hear, stand, walk, kneel, stoop, bend, crouch, crawl, climb, and use legs repetitively.
• Occasionally required to lift up to 50 lb and/or move heavy objects.
• Vision requirements include close, distance, color, peripheral, depth perception, and focus adjustment.

Work Environment

• Exposure to outdoor elements in all seasons.
• Occasional exposure to fumes, particles, moving mechanical parts, and vibration.
• Noise level can be loud at times.
• Potential exposure to dirt, dust, grime, grease, oil, gas, high‑concentrated cleaning solutions, etc.