Porter

Location: The Henry, Pomona, NY.

About the Company

RHO Residential is a premier property management company specializing in Class‑A luxury apartment communities, with a primary focus on the New Jersey market. Our comprehensive services include leasing, marketing, financial management, maintenance operations, and resident relations, all tailored to deliver exceptional living experiences. We prioritize a people‑first approach, fostering meaningful connections with residents and property owners alike.

About the Role

Compensation is $22.00 per hour. The Porter assists the maintenance team in maintaining the physical integrity of the community, ensuring a safe, secure and comfortable living environment for residents, visitors and staff. The Porter will carry out assigned duties in a safe, prompt and professional manner.

Requirements

• Education: Ability to read and write English fluently and accurately perform basic to intermediate mathematical functions.
• Experience: No previous working experience required.
• Skills:
  • Ability to deal well with people and make them feel comfortable quickly.
  • Identify and use janitorial supplies.
  • Use general maintenance tools, supplies and equipment such as hand tools, pressure washers, blowers, paint equipment, pool equipment, ice removal equipment, etc.
  • Strong customer service orientation.
  • Good verbal and written communication skills.
  • Basic computer skills, specifically knowledge of Microsoft Office products.
  • Ability to attend seminars/classes in multiple locations.
  • Must be able to arrive at the site within 30 minutes if not living on site.
• Licenses: Valid driver’s license and insurance recommended.

Essential Job Functions

• Maintain management office, models, interior public and common areas of the community in a neat, clean and attractive condition.
• Maintain all grounds, including sidewalks, public walkways and stairways, building exteriors, garden areas and dog runs in a neat, clean and attractive condition.
• Accept and enter work order requests from residents.
• Assist in making vacant apartments rent‑ready in a timely manner.
• Compact and remove trash and debris from community.
• Complete assigned tasks consistent with company operating procedures and in a timely manner.
• Replace light bulbs.
• Snow removal, including shoveling, salting/sanding, and clearing of sidewalks, public walkways and stairways, building exterior entrances, parking garages and any other common areas as determined by the supervisor.
• Deliver notifications to residents.
• Transport small equipment or tools between departments.
• Set up tables and chairs in auditorium or hall.
• Be punctual and reliable.
• Perform all other tasks as assigned by your supervisor.

Benefits

• Medical, dental, and vision coverage
• Flexible Spending Account (FSA)
• Company‑paid life insurance
• Supplemental insurance programs
• 401(k) with discretionary match