Porter

Essential Duties & Responsibilities

• Regular/daily onsite attendance is required
• Responsible for cleaning, trash removal, and general maintenance of grounds and residential areas, including make-ready units and common areas
• Respond to resident/management requests and work orders for community common areas, buildings, and units in a timely manner
• Ensure all repairs and replacements necessary for community common areas and units
• Perform daily clean up of the exterior of the community, including grounds, breezeways, and all common areas
• Perform swimming pool maintenance and cleaning and maintain accurate, timely chemical logs
• Inspect grounds, buildings, and other community features daily to identify, minimize, and correct hazardous property conditions or liability concerns
• Maintain a preventative maintenance program that extends the life of the community while minimizing future repairs
• Understand and follow Asset key policy
• Maintain a well-organized and adequately stocked maintenance shop while adhering to safety standards and OSHA guidelines
• Avoidance of hazards and promoting safe work practices
• Report any observed violations of community rules and regulations to the Maintenance Supervisor and/or Community Manager
• Utilize property resources, equipment, and supplies economically
• Perform additional tasks and responsibilities requested by Maintenance Supervisor and Community Manager

Customer & Resident Relations

• Manage excellent customer service and monitor service request turnaround and responsiveness
• Projects a favorable image of the community to achieve property objectives and public recognition
• Ensure consistency in dealing with residents on all matters
• Enforce policies of the community that the immediate supervisor delegates

Physical Requirements

• While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another and traverse flat and uneven terrain
• The employee is frequently required to ascend and descend ladders, stairs, ramps, step stools, etc., work in an overhead position and/or reach, repeat motions that may include the wrists, hands, and or fingers, adjust or move objects in all directions of 100+ lbs., lift and place objects of 100+ lbs.
• Communicate with others to exchange information, operate motor vehicles and/or golf carts, exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and exposed to hazardous chemicals
• The employee is occasionally required to move self in different positions to accomplish tasks in various environments, including tight and confined spaces, remain in a stationary position, often standing or sitting for prolonged periods, operate machinery and power tools, assess the accuracy, neatness, and thoroughness of the work assigned, identify and inspect objects and areas, able to work overtime, weekends, night hours (on-call property emergencies)

Education/experience

• High School Diploma or Equivalent
• Ability to understand and perform all on-site software functions; basic computer skills required
• Must have basic knowledge of Fair Housing Laws and OSHA requirements