POPULATION HEATLH - CARE COORDINATOR

Duties And Responsibilities

• Engages with population health team on Quality Based programs in the clinics.
• Makes sure to monitor high risk patients within each clinic and follow up appropriately with clinic staff.
• Offers education and tutoring to nurses involved in the program.
• May also provide education to all providers if needed.
• Revises Care Plans as indicated by the patient’s response to treatment and provider direction.
• Is knowledgeable of medications and their correct administration based on age of the patient and their clinical condition.
• Maintains a good working relationship both within the department and with other departments within our organization.
• Captures and supervises patient care by coordinating with outside practices.
• Maintains patient confidentiality at all times.
• Reports to work on time and as scheduled, completes work within designated time.
• Maintain flexibility in a growing environment and be willing to grow, change and accept new duties as the scope of urgent care changes with the needs of the community and hospital.
• Training in, understanding of, and utilization of motivational interviewing during interaction with patients.

About The Role

The MVH Care Coordinator supports MVH’s initiatives toward clinical integration and accountable care strategies to achieve the triple aim in healthcare: 1) improving quality and patient satisfaction, 2) improving outcomes and the overall health of the population, and 3) reducing the total cost of care.

Qualifications

• Education/Certification: MA, LPN, or RN degree
• Experience: 6 months required experience, 2-5 yrs. clinical experience preferred.
• Equipment/Technology: Experience with Word, PowerPoint, Excel, Microsoft Office, and various EMR systems.
• Language/Communication: Ability to speak effectively before groups or employees of the organization. Must be patient, courteous, compassionate, and respectful with patients and their families, co workers, physicians and administrative staff. Ability to communicate medical terminology and relate well with physicians, staff, and management.
• Mental Capabilities: A clear understating of the importance of patient confidentiality and sensitivity regarding complex health problems. Ability to use critical thinking skills to assess patients and intervene as needed within scope of practice.