Population Health & Operations Logistics Specialist

Essential Job Duties and Functions

• Manage resident and clinician location assignments to support clinic coverage, scheduling optimization, and operational consistency.
• Cook up administrative aspects of the population health rotation, including learner logistics, onboarding materials, and scheduling.
• Track performance metrics tied to quality, utilization, and care gap closure initiatives.
• Lead and participate in value stream mapping and Lean process improvement exercises to eliminate clinical workflow inefficiencies.
• Support organizational collaboration with community-based organizations, public health agencies, and social service partners to align clinical services with community needs.
• Ensure operational and educational processes comply with organizational policies, GME accreditation standards, payer requirements, and regulatory frameworks.

Required Qualifications

• Meet The Wright Center for Community Health and its affiliated entity The Wright Center for Graduate Medical Education EOS© People Analyzer Tool
• Buy in and experience working in the EOS® model (strongly preferred)
• Mission-oriented; represents the enterprise in a professional manner while demonstrating organizational pride
• Bachelor’s degree in public health, healthcare administration, health sciences, education, social sciences, or related field. Master’s degree in public health, healthcare administration preferred.
• Strong organizational, communication, and project coordination skills.
• Ability to work collaboratively with interdisciplinary teams, leadership, learners, and community organizations.
• Experience with administrative coordination, program support, healthcare operations, education, community programming, or related activities.
• Proficiency with Microsoft Office Suite, Google Workspace, spreadsheets, Electronic Health Records (Medent) and data tracking tools (Ex. Tableau and SQL).
• Ability to manage multiple priorities and projects in a dynamic healthcare environment.

Preferred Qualifications

• Experience in population health, community health, graduate medical education, quality improvement, healthcare operations, care management, or value-based care environments.
• Familiarity with social determinants of health, health equity initiatives, quality metrics, and interdisciplinary care models.
• Experience working with community organizations, healthcare systems, residency programs, federally qualified health centers, or academic medical environments.
• Experience with data collection, reporting, workflow development, program evaluation, or quality improvement methodologies.