Population Health Coordinator

Primary Job Responsibilities

• Documents patient interactions in compliance with documentation requirements.
• Visits patients in the hospital for the screening process of transition of care programs.
• Conducts in-bound and out-bound calls for patient scheduling, screenings, reminders, and panel management.
• Schedules and coordinates patient transportation and follow-up appointments.
• Utilizes various reports to track patient referrals and scheduling no-shows, collaborating with practice staff.
• Provides clerical and administrative support to clinical staff and managers for special studies, projects, and reports.
• Serves as a resource to all internal and external customers, providing excellent customer service.
• Maintains knowledge of health plan benefits and payor requirements.
• Verifies patients have been seen and follows up on no-show patients.
• Aids patients with barriers and ensures appropriate information is communicated to clinical staff.
• Coordinates outreach and report validation needs for other medical office assistants.

Minimum Qualifications

• High school graduate or GED equivalent preferred.
• More than one year of related experience in a medical setting.
• Basic computer literacy and medical terminology.
• Good communication and customer service skills.
• Able to perform all Medical Office Assistant job functions and responsibilities.

Required Licensure/Certification

• Valid NYS drivers’ license.
• Current Medical Assistant certification or registration preferred.

Preferred Licensure/Certification

• Current Medical Assistant certification or registration preferred.

Physical Requirements

• M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

License/Certification

• Physical Requirements: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

Pay Range

$19.85 - $21.50

Location

Riedman Campus -100 Kings Highway South Rochester, NY 14617 United States of America