Pool Spa Specialist - Valley Pool & Spa

DIVE IN TO A NEW CAREER WITH A LESLIE'S COMPANY:  With over 55 years of experience, we are a leading hot tub and swim spa dealer throughout the Pittsburgh area.  We also offer the best hot tubs and swim spas in the market. We became a part of Leslie's family in January 2018. From new above-ground pools, hot tubs, and swim spas to superior pool and hot tub service, as well as quality products designed to keep your pool and hot tub operating efficiently and effectively, we’ve got everything you need to create and care for the perfect outdoor oasis. Our hot tub experts will help you choose the best model for your needs and space, ensuring that it features everything you need for a relaxing soak or a wonderful workout. We also carry numerous accessories that are certain to make hot tub and swim spa ownership easier and more enjoyable. Job Overview The Pool & Spa Specialist (PSS) will manage the pool, hot tub and swim spa division of their location, and will sell them by understanding the characteristics, features, and benefits of the pools and spas that we sell. The PSS is responsible for the effective execution of all pool and spa related sales and customers at their location plus the sales plans, profitability, operating procedures, and all merchandising objectives related to the location’s pools, hot tubs and swim spas. The PSS oversees to ensure that all team members are proficient with the right competencies to sell pools and hot tubs. The PSS captures leads, follows up on sales leads, and closes sales. The PSS will also sell at home shows, tent sales and off-site events. Compensation Range: $16.00 - $17.00 /Hourly Compensation within range to be determined by the applicant’s education, experience, knowledge and skills, as well as internal equity and alignment with market data. Responsibilities Drive pool, spa, and swim spa sales performance to meet or exceed revenue and margin targetsIncrease customer traffic and convert leads into sales while building lasting relationshipsFollow up on all leads promptly using phone, text, email, and social channelsTrack performance, monitor KPIs, and adjust strategy to improve resultsMaintain a high level of professionalism, accountability, and adherence to company policiesOversee daily sales operations to ensure team alignment, productivity, and effective executionTrain, coach, and develop team members to improve sales performance and product knowledgeEnsure team proficiency in selling pools, hot tubs, swim spas, grills, and saunasDeliver exceptional customer service, including support with purchases, returns, delivery, and installationResolve customer concerns with a solution-focused, win-win approachCoordinate with delivery, service, and installation teams to ensure timely customer satisfactionMaintain accurate knowledge of products, inventory, and promotions to support sales effortsEnsure merchandising, signage, and marketing materials are up to date and effectiveSupport store growth through events, social media, and local promotions Qualifications 3+ years of sales experience, preferably with high-ticket productsProven ability to build rapport, qualify customer needs, and close salesStrong understanding of the sales process and customer engagementEffective time management and lead follow-up skillsResults-driven with a track record of meeting or exceeding goalsStrong negotiation, communication, and customer service skillsTeam-oriented mindset We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities. Leslie’s recognizes a critical component to our continued success is our people.  Leslie’s is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day.