Pool Operations & Logistics Supervisor

About the Role

Develop, implement, and maintain chassis operations and logistics processes, workflows, communications, data, analysis, metrics, and reports. Support both field operations and HQ operations teams with timely assessment of operating parameters, identify tactical operational challenges and opportunities, and develop, recommend, and implement operational responses to optimize outcomes in terms of cost and service. Develop and maintain outstanding customer and vendor relationships. Support other functional areas including business intelligence, IT, finance, and commercial.

Responsibilities

• Gather, record, and analyze customer demand forecast data for each chassis depot/supply point.
• Develop, gather, record, and analyze chassis supply forecast data for each chassis depot/supply point.
• Combine demand and supply data to develop a holistic understanding of chassis inventory adequacy, predicting surplus and deficit conditions with sufficient lead time to mitigate adverse cost and service impacts.
• Evaluate and recommend action plans to address inventory issues, then implement and monitor execution, including necessary intervention to ensure success.
• Develop and maintain KPIs and trend performance data.
• Assist with managing and collecting customer-specific information to help implement Container/Chassis marriage activities.
• Support operations by monitoring performance of various vendors, including facility, M&R, transportation, chassis manufacturers, and part suppliers.
• Conduct audits of product quality, billing accuracy, and other KPI-related items.
• Monitor data integrity related to on-hire and off-hire transactions (e.g., validate gate transactions, manage exceptions, correct errors).
• Monitor regulatory inspections and develop and maintain compliance data and reporting.
• Assist with data gathering, data integrity, analysis, and reporting for operational and customer reporting, KPIs, and performance metrics.
• Perform other duties as assigned.

Requirements

• Bachelor’s Degree preferred.
• 2-5 years of working experience in logistics, transportation, or supply chain.
• Proficiency in Office 365 suite – Excel, Word, PowerPoint, Outlook, Access, SharePoint.
• Advanced Microsoft Excel skills: ability to create worksheets, charts/graphs, data tables, and pivot tables.
• PowerPoint skills: ability to create slides, insert graphics/images/shapes, and animate slides.
• Self-driven, meticulous, and a team player with excellent negotiation, problem-solving, and analytical skills.
• Self-motivated, takes initiative, and rapidly adapts to changes in environment and priorities.
• Ability to elicit cooperation from senior management and other departments.

Preferred Skills

• Prior working experience in GPS technologies.
• Prior working experience in Intermodal/Shipping domain.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without current or future employer sponsorship.