POOL MANAGER
About the role
The POOL MANAGER is responsible for the safety and supervision of a pool facility, staff, participants, supplies and equipment. Responsibilities include pool instructional and special event programs, customer service, memberships, revenue collection, post-season inventory, and collections of equipment. Must be able to supervise staff, operate a pool filtration system, implement emergency action plans, and participate in staff training.
- Supervise pool areas and all persons using pool facilities.
- Operate and maintain pool filtration system.
- Implement and manage emergency action plans.
- Coordinate multiple assignments and organize tasks.
- Provide customer service and manage memberships.
- Collect and manage post-season inventory and equipment.
- Complete appropriate paperwork and maintain confidentiality.
- Work with minimum supervision and follow safety rules.
- Attend training and remain current with certifications.
Responsibilities
Responsible for the safety and supervision of a pool facility, staff, participants, supplies and equipment. Responsibilities include pool instructional and special event programs, customer service, memberships, revenue collection, post-season inventory, and collections of equipment. Must be able to supervise staff, operate a pool filtration system, implement emergency action plans, and participate in staff training.
- Supervise pool areas and all persons using pool facilities.
- Operate and maintain pool filtration system.
- Implement and manage emergency action plans.
- Coordinate multiple assignments and organize tasks.
- Provide customer service and manage memberships.
- Collect and manage post-season inventory and equipment.
- Complete appropriate paperwork and maintain confidentiality.
- Work with minimum supervision and follow safety rules.
- Attend training and remain current with certifications.
Requirements
Must be 18 years of age or older. Must have current American Red Cross Lifeguard Training / First Aid, and CPR for the Professional Rescuer/AED certifications (unexpired). Must successfully pass annual lifeguard water skills review test with a Minimum of 80% proficiency. Must be able to work with minimum supervision. Must attend Pool Manager/Head Guard training, gate monitor training, preseason training, and on-site pool training. Must wear assigned Department of Recreation staff uniform. Unexpired certification must be maintained as part of employment. This position may require working a flexible schedule which may include evenings, weekends and holidays.
Qualifications
Minimum Qualifications (KSAs):
- Knowledge of good customer service principles and techniques of water safety, lifeguarding, CPR and First Aid, and pool maintenance.
- General administrative and management principles and the ability to apply these principles to daily swimming pool activities.
- Principles and practices of organization, administration, supervision, and personnel management.
- Federal and state employment related laws and regulations, specifically, EEO and ADA.
Skills
To Train and administer ARC CPR/PR/AED/First Aid
- Coordinate multiple assignments; organize and prioritize tasks.
- Analyze situations carefully and adopt effective courses of action.
- Work with minimum supervision.
- Maintain confidentiality of records, actions and events.
- Speak effectively on the phone and in person.
- Implement any American Red Cross Skill / Rescue to the highest standard.
- Communicate clearly and concisely, both orally and in writing.
- Take direction and provide instructions, both orally and in writing.
- Understand and carry out oral and written instructions.
- Establish and maintain effective working relationships with the public, employees, instructors, and the general public.
- Provide assistance and/or accommodations to include participants with disabilities.
- Write legibly.
- Use English accurately.
- Complete appropriate paperwork accurately.
- Make sound judgments based on logical analysis and training.
- Follow all safety rules and regulations of the department to which assigned.
- Identify and respond to issues, concerns, and needs.
Benefits
Not all benefits listed are available for every position. Benefits can vary depending on applicable labor agreements and/or salary plan. For specific questions, contact the HR Contact indicated on the Job Posting. The City of Cincinnati offers its employees competitive salaries and a comprehensive benefit package designed to actively attract and retain quality employees' to add additional value to the City of Cincinnati's workforce. A summary of these benefits for full-time employment is listed below.
Pay
Competitive salaries and a comprehensive benefit package designed to actively attract and retain quality employees' to add additional value to the City of Cincinnati's workforce.
Schedule
This position may require working a flexible schedule which may include evenings, weekends and holidays.