Pool Attendant

Responsibilities

• Enhances the guest experience by providing exceptional service.
• Ensures that incoming phone calls are answered according to standard.
• Disseminates pertinent information to guests.
• Receive Towels from loading Dock.
• Pick up all dirty towels left by guest.
• Stock towels at Platinum tower.
• Greets and interacts with guests.
• Issues pool towels.
• Ensures that an ample number of pool towels are available at all times.
• Set up and break down of Cabanas.
• Clean Cabanas; mop, trash, refrigerator.
• Straighten the out of place LOUNGE Chairs and set the backs down.
• Records the number of pool guests visiting per hour, recording data.
• Escorts guests to lounge chairs pointing out various points of interest (i.e. restrooms, showers, cabanas, restaurants, etc.).
• Enforces pool policies, rules and regulations on a consistent basis.
• Restricts pool to registered guests.
• Performs various maintenance duties as directed to maintain a clean and safe facility.
• Notifies Management to inclement weather or extenuating circumstances.
• Notifies management of any Biohazards and or Security issues.
• Skims Pool & Monitors deck cleanliness throughout shift; pick-up trash/debris as necessary.
• Receives cash bank from cage.
• Follows cash handling procedures.
• Promotes safety awareness to minimize injuries.
• Solves guest issues.
• Adheres to department and property policies and procedures.
• Performs any other necessary duties instructed by manager.