POLYVALENT ADMINISTRATIEF MEDEWERKER

About the company

Spot Group BV is a fast-growing company with various branches in the IT, Development, and Marketing sectors. At IT Spot by Spot Group, we are a true Managed Service Provider offering services such as Microsoft 365, security, monitoring, hardware purchases, repairs, on-site support, and training. Our Development Spot and Webdevelopers by Spot Group teams create efficient applications and beautiful websites/webshops, while Brandboosters by Spot Group, our marketing team, ensures these reach the right target audiences. Cloud Spot by Spot Group’s system engineers keep all servers and systems running smoothly. We help our B2B and B2C customers daily with a big smile.

Responsibilities

• Handle customer contacts, primarily by phone, and manage customer administration.
• Perform tasks such as planning, stock management, invoicing, and arranging transport/shipping.
• Listen to customer inquiries, assist where possible, or refer them to the appropriate department.
• Promote our products passionately and recommend them to customers.
• Identify commercial opportunities.
• Serve as the direct point of contact for your customers.
• Work independently and take initiative in your tasks.
• Adapt flexibly to the needs of planning or customers.
• Manage and closely monitor your own schedule.

Requirements

• Naturally possess a hands-on mentality.
• Have a commercial mindset.
• Enjoy paperwork and working with numbers.
• Work in a structured manner and handle stress well.
• Have experience and strong knowledge of Microsoft Office 365 (Word, Excel, Outlook).
• Show a keen interest in IT (prior knowledge is a plus).
• Collaborate well in a team.
• Enjoy engaging with customers and assisting them.
• Possess strong communication skills.
• Handle complaints effectively.
• Work independently and think solution-oriented.
• Be naturally flexible.
• Maintain a professional appearance.
• Work punctually and with attention to detail.
• Quickly adapt to new systems.
• Have the willingness to continue learning.

Benefits

• Immediate permanent contract upon hiring.
• Full-time schedule of 38 hours per week with 20 vacation days.
• Competitive salary.
• Join a fun team of motivated colleagues.
• Receive on-the-job training.
• Unlimited coffee to keep you fueled.
• Team dinners and after-work drinks to unwind.

Schedule

Full-time position, 38 hours per week.

Contact: Email work@spotgroup.be for more information.