Policy Typist

Essential Functions

• Type final owners and loan policies in RamQuest; a minimum of 3 per hour
• Communicate with agents and/or internal staff to complete title policies, endorsements, and/or any other documentation needed to complete requests
• Handle telephone inquiries from both external and internal customers; respond to inquiries regarding file status
• Affords, if necessary, in remitting files for transmittal to state office
• Miscellaneous duties as assigned by supervisor

Knowledge/Skills/Experience Required

• Working knowledge of county clerks public access programs (i.e. property appraiser, taxes, public records, etc.)
• Must be computer literate
• Must excel in verbal and written communication skills to respond to customer and examiner requests
• Proficiency in Word and Excel
• Good organizational skills
• Ability to prioritize and handle multiple projects
• Strong administrative skills
• Ability to interface effectively and professionally with all levels of employees and management throughout the Company, as well as customers
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Ability to prioritize and handle multiple projects
• Strong attention to detail and organizational skills
• Proficient in Microsoft Office Suite and Outlook

Benefits

• Comprehensive medical, prescriptions, dental and vision plans
• 401(k) plan with a discretionary company match
• Shareholder Purchase and Reinvestment Plan
• Basic life and accidental death and dismemberment insurance premium paid by the company
• Fertility and Family Building Benefits
• Paid Disability benefits
• Paid time off programs
• 11 Company paid holidays per year
• Flexible spending account
• Health savings account (available to High Deductible Health Plan participants only)
• Employee Assistance Program
• Education Assistance Program
• Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
• Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
• Transportation benefit plan for mass transit, parking and vanpool, in several markets