Policy Team Coordinator (Independence Title - Main Office)

About the role

The Policy Team Coordinator is responsible for adhering to all Company rules, regulations, and Best Practices Policies, as well as all escrow policies and procedures in the Texas Title Insurance Basic Manual.

Responsibilities

• Handling Policy Dept. projects
• Providing policy reporting and remitting back up
• Aiding with underwriter policy inventory audits
• Providing support and handling escrow email questions
• Consistently providing backup for policy staff, as requested, with the following:
• Assist with typing policies, pulling policy jackets, scanning policies, emailing and mailing policies with cover letters, and processing HOI submissions, all while reviewing for accuracy and meeting or exceeding production goals
• Productive communication and working well with team members
• Providing good customer service, at all times, for both internal and external clients

Requirements

• A High School diploma or equivalent is required
• 3 years or more of escrow experience (with title company) is strongly preferred
• Excellent written and verbal communication skills are required
• Proficiency at an intermediate level of Word and Excel is required
• Prior RamQuest experience is preferred, but not required
• Must be available to work from 8am – 5pm, with one hour lunch, Monday – Friday

Qualifications

• A High School diploma or equivalent is required

Benefits

• Career growth opportunities
• Training and Development
• Medical/Dental/Vision
• Paid Holidays and Vacation
• 401(k) Matching Program
• Corporate Discounts
• Employee Assistance Program
• Tuition Reimbursement
• Adoption Assistance

Schedule

The Policy Team Coordinator must be available to work from 8am – 5pm, with one hour lunch, Monday – Friday. This is not a work remote position.