Policy Processing Associate

Responsibilities

• Review risk exposures and coverage alternatives and evaluate policy submissions for completeness.
• Investigate and research inquiries to make appropriate decisions.
• Determine and calculate pricing for insurance coverages.
• Review and verify information to process transactions and input data to produce insurance contract.
• Document all decisions and communications associated with the process.
• Effectively communicate and deliver exceptional service to internal and external customers.
• Assist in writing and retaining profitable business.
• Work collaboratively in a team environment to attain corporate and unit goals and enhance customer satisfaction and experience.
• Assist others in work processes to accomplish team workload expectations, including participation in reviewing others' work.
• Analyze information received from outside vendors (Insurance Services Office, etc.) and apply or adjust appropriate rates as determined.

Requirements

• High school diploma or equivalent.
• Post-secondary education is preferred.
• Participation in recognized insurance education courses is desirable.

Qualifications

• Insurance experience in a rating, policy issuance, or underwriting function is desirable.

Skills

• Proven ability to effectively communicate (written and oral) with all levels of internal and external customers.
• Exhibit analytical skills and ability to make decisions independently between options/solutions.
• Display creativity in solving problems and ability to negotiate to solutions.
• Demonstrate responsible/dedicated behavior to accomplish workload.
• Ability to maintain professionalism and work cooperatively in a team environment.
• Ability to learn and apply Church Mutual insurance coverages and principles for all lines of business.
• Develop knowledge of religions and religious organizations.
• Ability to learn to analyze exposures, recognize areas of concerns, and offer appropriate solutions.
• Ability to learn and use proprietary software and Microsoft products and stay current with changes.
• Ability to handle multiple tasks and prioritize as appropriate.
• Demonstrate desire and commitment to continually learn, accept new challenges, and strive for personal improvement/growth.
• Commitment to quality and productivity.
• Must maintain confidentiality of customer and proprietary information.