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Jobs · OTHR · Maryland

Policy and Partnership Associate, Operations Specialist II (NCS) - Mayor's Office of Homeless Services

City of Baltimore · Baltimore, MD · 1 wk ago
OTHR$69k–$110k/yrFull-time

Job Summary

The Mayor's Office of Homeless Services (MOHS) is the designated lead agency for the Continuum of Care (CoC) and works to implement federal, state, and local policy and best practices in addition to administering and monitoring homeless services grants.

MOHS administers approximately $80 million annually for programs that include street outreach, emergency shelter, transitional housing, rapid rehousing, permanent supportive housing, Housing Opportunities for Persons with AIDS (HOPWA), meal programs, and eviction prevention. Each year, through a network of partner providers, the homeless services program delivers housing and supportive services to over 25,000 individuals and families.

Essential Functions

  • Serves as the primary point of contact with the Continuum of Care (CoC)
  • Provides intensive support and information as needed for other committees and work groups of the CoC, such as workgroups that manage CoC governance, policies and procedures, and emergency shelters.
  • Conducts analysis of available data and best practices to create reports and recommendations for the CoC and MOHS
  • Organizes materials and develops agenda items for quarterly CoC membership and Board meetings, including tracking follow-up items and ensuring documentation is properly conducted.
  • Supports the development and updating of CoC and MOHS policies and procedures in coordination with key partners and the CoC, such as drafting policy, requesting and gathering feedback, and routing through the appropriate channels.
  • Facilitates trainings and meetings on MOHS and CoC policies and procedures.
  • Analyze and write reports and memos on performance of homelessness response system.
  • Conducts policy analysis and provides recommendations on local, state, and federal policies that impact people experiencing homelessness.
  • Perform other related duties.

Minimum Qualifications

  • Education: A bachelor’s degree in public policy, Business Administration, Public Administration, Management, Social Work or related field from an accredited college or university AND Experience: Three (3) years’ experience in the human services and / or related field; or an equivalent combination of education and experience is required.
  • Knowledge, Skills, And Abilities:
    • Thorough knowledge of reference and research methods and techniques in collecting, compiling, and organizing data.
    • Thorough knowledge of moderately complex analytical principles and techniques.
    • Knowledge of methods and procedures for the collection or organization, interpretation, and presentation of policies.
    • Excellent oral and written communication skills, including preparation of reports, memos, and letters; ability to present information clearly and concisely to various audiences; policy research and analysis; and maintenance of confidentiality/handling of sensitive conversations; ability to present recommendations clearly and concisely.
    • Demonstrated ability to explain an agency’s purpose, programs, and operations.
    • Extensive knowledge and experience of Federal and State homeless grants management, including grant rules and regulations.
    • Self-starter who can work independently with minimal supervision and possesses strong organizational, strategic planning, and project management skills.
    • Ability to interpret and apply a variety of laws, rules, regulations, standards, and procedures.
    • Ability to coordinate, plan, and organize the activities of various organizational units.
    • Ability to establish and maintain effective working relationships with City officials, State and Federal officials, department managers, staff, community partners, regulatory agencies, business groups, residents, Boards, and related public groups.
    • Ability to prioritize multiple tasks.
    • Excellent communication, writing, and computer literacy skills required; an active listener and supportive team builder with strong interpersonal and communication skills; competent working with Microsoft Office® and communication via e-mail and other social media platforms.

Additional Information

  • Background Check Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.
  • Probation All persons, including current City employees, selected for this position must complete a 6-month mandatory probation.
  • Financial Disclosure This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. The initial financial disclosure must be submitted within 30 days of hire.

Equal Employment Opportunity

The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws. Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.

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