Police Stenographer/Transcriptionist

About the role

The Police Stenographer/Transcriptionist performs a variety of administrative and clerical duties for the Detective’s Division of the Police Department. The job includes typing and editing reports dictated by detectives and police officers while correcting errors and omissions, performing data entry for bookings, monitoring the call board to coordinate with dispatch when Detectives are needed, answering the phone, processing pawn reports, entering or retrieving information from the police computerized systems, researching records and providing information to Detectives or Officers in the field and overseeing online crime reports from the local City database.

Responsibilities

• Types reports dictated by detectives and police officers while correctly entering property involvements and booking formation.
• Edits dictation as needed without changing the actual content of the report.
• Follows-up with Officers to verify or locate missing information.
• Enters data in the Police Spillman system for NIBRS coding.
• Distributes reports to appropriate parties.
• Checks for online reports, assigns case number and completes relevant information.
• Enters booking information for criminal charges.
• Processes pawn reports and field interview cards.
• Enters new information and updates current records in the Spillman database verifying the accuracy of name records, aliases, addresses, phone numbers and other pertinent information.
• Dispatches detectives to burglary and felony calls.
• Maintains accurate and complete records, files and documentation.
• Assists in other areas of police department support.
• Maintains strict confidentiality in all cases.
• Keeps immediate supervisor and designated others fully and accurately informed concerning work progress, including high priority calls, present and potential work problems and suggestions for new or improved ways of addressing such problems.
• Provides assistance, information and answers questions from the public.

Requirements

• High school diploma or GED;
• At least two (2) years previous experience performing customer service, clerical and administrative duties, preferably in a law enforcement setting;
• Successful completion of Police Department background check, CVSA and drug screening is required;
• ILETS and NCIC Certification is preferred;
• CPR Certification is preferred.

Qualifications

• Knowledge Of Police Department functions, procedures, policies, rules and regulations related to the assigned function, including civil rules and State Civil processing laws and procedures;
• Customer Services procedures and techniques;
• Legal documentation, terminology and basic processes of the Court System and Prosecutor’s Office;
• Operation of a personal computer, job-related software and specialized systems such as Spillman, NCIC, ILETS, etc.;
• Current office practices and procedures;
• Recordkeeping and bookkeeping practices and procedures;
• English grammar, spelling, punctuation and composition.

Skills

• Maintain up-to-date knowledge of policy and procedures related to assigned function;
• Provide relevant and accurate answers to questions from members of the public and City and Police Department staff;
• Enter and retrieve data accurately and efficiently into a computerized police system;
• Establish and maintain accurate records and files, both computerized and hardcopy;
• Respond to the public over the phone or in person in a tactful, pleasant, and courteous manner;
• Speak clearly and communicate accurate information to others;
• Use correct spelling and punctuation;
• Proficiently operate computers, software programs, such as Microsoft Word, Excel, PowerPoint, or similar office software to create documents and other materials, maintain information, and generate reports;
• Prepare accurate and grammatically correct written reports;
• Respond to citizen requests in a courteous and effective manner;
• Communicate effectively in the English language at a level necessary for efficient job performance;
• Perform all duties in accordance with City policies and procedures with regard for personal safety and that of other employees and the public.

Benefits

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.

Pay

N/A

Schedule

Some positions may require a valid Idaho Driver’s License.