Police Services Technician - Part-Time

Pay

Anticipated hiring range: $26.57 – $33.77 per hour.

Schedule

Part‑time, temporary position; employment is contingent upon the City’s operational needs and available funding.

Job Summary

Provides customer service to citizens from the Police Department, giving general information, directing callers to the proper City department, and delivering limited police services. Performs data entry into the records management system and processes Colorado Criminal Justice Records Act (CORA / CCJRA) requests. Reviews and prepares law‑enforcement reports, body‑worn camera, audio, and video recordings for release to internal and external customers.

Minimum Requirements

• High school diploma or equivalent.
• One (1) year of relevant experience or any combination of related education, experience, certifications, and licenses that enables successful performance of the essential functions.
• Possession of a valid driver’s license.

Knowledge, Skills, and Abilities

• General office practices and procedures.
• Ability to report to work on time and maintain an acceptable attendance record.
• Capability to render credible testimony in judicial and administrative proceedings.
• Proficiency with routine software and business applications (word processing, spreadsheets, presentation software, databases).
• Clear and concise verbal and written communication.
• Ability to read and comprehend department and City rules, regulations, policies, and standard operating procedures.
• Skill in establishing and maintaining effective working relationships with City employees, other agencies, and community members.
• Ability to accomplish assigned workload in a timely manner and meet performance standards.
• Strong time‑management and organizational skills.
• Experience working in a team and production environment.
• Knowledge of record retention schedules, record management, scanning equipment, electronic file management, and record‑keeping systems.
• Ability to develop, analyze, and evaluate record‑keeping systems.
• Capacity to perform duties independently without close supervision.

Essential Functions

• Process and release criminal justice records requests.
• Develop and maintain record release procedures.
• Download digital media files from the evidence management system and complete appropriate chain of custody documentation.
• Stay current on CCJRA, CORA, and related legislative changes; recommend compliance actions.
• Ensure department CCJRA procedures and documentation are up‑to‑date and accurate.
• Determine methods for addressing police records requests.
• Improve practices and procedures; recommend efficient, accurate processes.
• Communicate with the Records Manager to interpret and apply CCJRA laws, using experience and judgment.
• Respond to public records requests in accordance with CCJRA regulations, redacting as necessary.
• Search, compile, review, analyze, redact, and process open records requests for body‑worn camera, dispatch recordings, digital media, and other documents.
• Provide quality assurance for documentation, release, and redaction of body‑worn camera video and records.
• Assist in implementing records retention guidelines; prepare, scan, and purge documents in compliance with policies and public records laws.
• Act as a resource and subject‑matter expert for records employees regarding CCJRA laws, policies, requirements, and software tools.
• Monitor technical advancements and industry changes; recommend digital records request platforms.
• Communicate and collaborate with other law‑enforcement agencies on current CCJRA practices.
• Maintain confidentiality and integrity of sensitive information.
• Perform other duties as assigned.

Work Environment and Physical Requirements

• Heavy public contact in person and by telephone.
• Primarily office‑based work with extended periods at a fixed workstation.
• Frequent, inflexible deadlines.
• Vision sufficient to read computer keyboards, reference books, and written documents.
• Communication skills to interface with other departments and agencies.
• Manual dexterity to operate keyboards, office equipment, and complete paperwork.