Police Service Specialist
About the role
Police Service Specialists help connect the Police Department with the community by providing professional, non-sworn services, responding to community needs, sharing information and resources, and supporting positive interactions between community members and law enforcement personnel. Depending on departmental needs and assigned responsibilities, the position may assist with community outreach, victim support, public education, and other community-focused initiatives.
Responsibilities
The Ann Arbor Police Department is a full-service department with many services and divisions. These include a detective section, traffic services unit, K9, motorcycle and bicycle patrols, as well as a community engagement unit that includes many programs and opportunities to volunteer and get involved. Our service specialist staff help both the sworn staff and community through various duties within the department, including:
- Taking reports at the front desk
- Assisting with traffic control at large events
Qualifications
Required Education, Training and Experience
- High School Diploma or equivalent (GED)
Preferred Education, Training and Experience
- Associate Degree in Business Administration, Public Administration, Criminal Justice or a related field
Required Certifications / Designations
The following Certifications / Designations may be required or obtained in order to perform some of the duties of this position:
- LEIN Certification
- Crime Prevention Designation
- Notary Public
- CPR and First Aid Certification
Licensing Requirements
- Valid Michigan Driver's License
Pay
- Starting Hourly Rate: $29.58
- After hire, pay increases are dependent on length of service, advancement in the position, and other contractual factors
- This position is represented by the Police Service Specialist (PSS) union
Schedule
- Working within the Community Engagement Unit, hours are generally Monday through Friday
- Weekend hours may be required to meet the needs of the community
- Hours are to be set by management as needed
Benefits
- Medical, vision, and dental coverage
- Paid vacation, sick, and holiday leave