Police Records Technician

Working for the City of McKinney is more than just a job; it’s a chance to make a meaningful impact in the lives of others. Proudly recognized on the Top Workplaces USA list by USA TODAY, our team is dedicated to making McKinney one of the best places to work, live, and raise a family. Employees are guided by four core values – Respect, Integrity, Service, and Excellence (RISE) – and supported by servant-based leaders who foster a healthy, family-oriented culture.

About the Role

Under the direction of the Police Records Supervisor, this position performs clerical and technical duties related to the processing, maintenance, and retention of police records. The role involves public contact both in person and by telephone, quality control of reports in the Records Management System, and operates in a fast-paced environment with multiple duties that may change daily. This position requires a high level of integrity, sound judgment, quick decision-making, and the ability to multi-task.

Responsibilities

• Reviews citations, offenses, arrests, accidents, and supplements to ensure IBR standards are met and reports are complete and accurate.
• Provides quality control by performing audits of each incident report.
• Reviews police reports and case attachments for Child Protective Services (CPS) reports and flags for review.
• Assists in processing expunction orders, juvenile sealing orders, and orders of non-disclosure.
• Assists citizens with various requests for records, including initial direction of Open Records Requests in accordance with the Texas Public Information Act.
• Processes interagency requests for reports and data, including requests from the District Attorney’s Office, Child Protective Services, Probation and Parole, and other police agencies.
• Maintains awareness of basic FBI UCR guidelines; assists in ensuring accuracy of incident coding in preparation for completion of NIBRS process by the designated specialist and submission to DPS by Police Records Supervisor or NIBRS Specialist.
• Assists Patrol Division, Criminal Investigative Division, and other police personnel with requests for information.
• Performs local background checks for the public, military, and other police agencies.
• Processes and files Criminal Trespass Warnings.
• Processes accident reports submitted to TXDOT.
• Processes registration and updates for sex offenders.
• Processes impound auctions for local tow companies.
• Performs monthly validations for NCIC/TCIC.
• Coordinates alarm registration process, accepts permit fees, creates and updates alarm permit accounts.
• Processes multiple methods of payments and prepares daily cash receipts and deposits with accurate cash handling techniques.
• Assists Property Division with transfer of cash in accordance with appropriate procedures for any seized, unclaimed, and found monies.
• Receives and processes juvenile arrest reports and paperwork.
• Gathers data from files to aid in compiling a variety of reports; makes and distributes copies of reports.
• Receives and processes taxi/limo applications for permits, and solicitor permits.
• Maintains and files current records, publications, and manuals as prescribed; inventories and schedules departmental records for retention or destruction.
• Drives to other City locations for meetings as required.
• Complies with all written City policies and procedures.
• Adheres to assigned work schedule as outlined in City and department attendance policies and procedures.
• Performs other duties as assigned or directed.

General Expectations for All Employees

• Learn and demonstrate an understanding of how team, department, and City goals are interconnected.
• Contribute to a positive work culture.
• Ability to assess work performance of self or the team.
• Contribute to the development of others and/or the working unit or overall organization.
• Ability and willingness to work as part of a team, demonstrate team skills, and perform a fair share of team responsibilities.
• Ability to continuously learn and develop through a mix of internal and external training opportunities.

Skills & Qualifications

• Ability to embrace and embody the City’s core values of Respect, Integrity, Service, and Excellence (RISE).
• Strong communication skills, both oral and written, with the ability to interact effectively with peers, supervisors, subordinates, and the public.
• Ability to produce desired work outcomes, including quality, quantity, and timeliness.
• Ability to plan and organize work, time, and resources.
• Ability to work independently in the absence of specific instructions or supervision.
• Ability to read documents and computer screens.
• Good decision-making abilities.
• Ability to utilize a wide variety of descriptive data and information, such as federal, state, and local laws, statutes, and ordinances (e.g., DWI, Sex Offenders, Juvenile Crime), Open Records Act, Accident Instruction Handbook, Records Management Software, and NCIC/TCIC requirements.
• Ability to carry out instructions furnished in written, oral, or diagrammatic form, involving semi-routine standardized work requiring independent judgment.
• Ability to exercise sound judgment in situations that may be stressful and require quick decisions.
• Ability to perform skilled coordinated movements, such as operating a computer terminal and various office equipment.
• Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates, and customers with respect.
• Build professional relationships with internal staff and customers.
• Offer flexibility and adaptability, especially during times of change.
• Strong negotiation skills when handling customer requests.
• Maintain a professional demeanor in challenging situations.
• High level of integrity and dependability with a strong sense of urgency and results-orientation.

Requirements

• High school diploma or GED; supplemented by one (1) year of previous experience and/or training involving record keeping/clerical duties.
• Typing skill of 40 words per minute.
• Proficiency in Microsoft software, including Access, Word, Outlook, and Excel.
• TCIC/NCIC, TLETS full-access certification, Criminal Justice Security Awareness Certification, and certification as a notary public, or ability to obtain all three upon hire.
• Must pass a drug screen and background check.
• Must have a Class C Texas Driver’s License.

Physical Demands

• Tasks involve the ability to exert light physical effort in sedentary to light work, including lifting, carrying, pushing, and/or pulling objects and materials of light weight (5-10 pounds).
• Tasks may involve extended periods of time at a keyboard or work station.

Work Environment

Dynamic environment that requires sensitivity to change and responsiveness to shifting goals, priorities, and needs.

Pay

Typical hiring range: $39,500.34 - $42,023.98 annually or $18.99 - $20.20 hourly.