Police Records Specialist I/II/Lead

Essential Duties & Responsibilities

• Provides customer service in person, by phone, and police radio
• Determines urgency and nature of calls; provides information, transfers calls, and relays messages
• Maintains a variety of files, including computer database, reports, summons, and related data
• Processes information and documentation by entering and retrieving data through computerized databases; making copies; preparing, routing, and mailing documents
• Archives police records
• Conducts records checks for other law enforcement agencies
• Operates base and portable radios to call or answer police officers and Adams County Communications on priority requests; relays critical information to and from units
• Assists officers with records, reports, and communication of information
• Evaluates requests and releases records to individuals based on the Colorado Open Records Act and Colorado Criminal Justice Records Act; approves or denies requests for police records
• Processes incoming paperwork from other divisions, departments, and agencies; verifies completeness of information and distributes as required
• Evaluates documentation and make decisions on validity; or escalate questions to PRS II, Lead or Supervisor
• Maintains confidentiality of information consistent with applicable city and county, state, and federal rules and regulations
• Maintains closed-channel television screens in the Civic Center building, parking lots, gates, and garages; monitors intercom system and duress alarms connected to the communications center in the Records Unit

Minimum Qualifications

• POLICE RECORDS SPECIALIST I: High School diploma or equivalent required. A minimum of two years of customer service and general clerical, or police records management experience and, at least two years of computer experience in data entry or retrieval, word processing, data management or information technology.
• POLICE RECORDS SPECIALIST II: High School diploma or equivalent; a Master Certificate as a Colorado Certified Records Technician, or recognized equivalent; a minimum of one year of experience as a Police Records Specialist, or a minimum of two years of equivalent continuous experience in police records management and CCIC/NCIC for a law enforcement agency; at least three years of customer service and general clerical; and, at least three years of computer experience in data entry or retrieval, word processing, data management or information technology.
• POLICE RECORDS LEAD: High School diploma or equivalent. Minimum of two years of progressively responsible experience in law enforcement records or equivalent. Demonstrated ability to train and audit staff. Must qualify for FBI/CJIS certification. Must be able to certify as a Notary Public.