Police Records Specialist

Job Summary

Essential job functions to the Police Records Specialist position include transcribing dictated police reports and entering all dictated information into our Records Management System (RMS); process written reports, forms, and documents; respond to inquiries and requests for services from public, department personnel, and law enforcement agencies; enter and maintain warrant records for Greeley and surrounding municipal agencies. This position involves a variety of tasks including answering phones, completing computer queries, entries and cancellations; transcription from digital recordings to computer; assisting the public in person and via telephone; assisting officers and personnel from other criminal justice agencies via phone and in person; disseminate records, in compliance with State and local government policies; filing; use standard office equipment.

Primary Assignments

Primary assignments vary daily, and all full-time employees perform all tasks by rotating through the various assignments each week. We are a 24/7 operation, and shift-work - including nights, weekends, and holidays is required.

Experience, Knowledge, Skills

• High School diploma or equivalent
• One (1) – Three (3) years increasingly responsible administrative support experience
• One (1) year experience working with Microsoft Word, Excel, Access, PowerPoint, or other equivalent software packages (will be tested)
• One (1) year data entry and typing experience (will be tested)
• Advanced knowledge of the English language, including grammar, spelling, and punctuation
• Excellent customer service skills
• Basic math skills

Preferred

• Bilingual in Spanish and English

Knowledge, Skills, And Abilities

• Ability to use or learn CAD, RMS, and NCIC/CCIC
• Ability to communicate effectively, both verbally and in writing
• Ability to multi-task and meet deadlines under pressure and with frequent Interruptions
• Ability to learn the organization, procedures, and operating details of the department/division
• Ability to work as an effective member of a team
• Ability to manage stressful situations
• Ability to work 10-hour shifts, four days per week, which may include nights, weekends, and holidays
• Ability to maintain the confidentiality and integrity of Police records
• Ability to perform routine clerical work including the maintenance of appropriate records and preparation of reports
• Ability to understand and carry out verbal and written directions
• Ability to establish and maintain effective work relationships with City staff and the public

Supervisory Responsibilities

No- no supervisory responsibility

Work Environment & Physical Requirements

• Heavy public contact in person and by telephone
• Works primarily in an office environment
• Extended periods of time at a fixed workstation
• Frequent and inflexible deadlines
• Vision enough to read computer keyboards, reference books, and other written documents
• Communication skills to interface with other departments and agencies
• Manual dexterity enough to operate computer keyboards, other office equipment, and to complete paperwork

Conditions of Employment

• Candidates must successfully complete all pre-employment screenings and employment eligibility verification.
• Pre-employment screenings include a drug test, a background and national sex offender search, a motor vehicle record search, and for some positions, a physical demands evaluation.

ADA Statement

We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: HR@Greeleygov.com .

EEO Statement

The City of Greeley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.