Police Dispatcher III (Multiple Positions)

About the role

The Police Dispatcher III plays a crucial role in promoting a safe University environment by providing oversight and management of health and safety programs, ensuring compliance with laws and regulations, and managing emergency responses.

Responsibilities

• Receives and transmits routine and emergency telephone and radio traffic.
• Dispatches and coordinates police, fire, animal control, and other services.
• Maintains appropriate security and confidentiality of information.
• Operates computer terminal to make inquiries into computerized databases.
• Maintains manual and automated logs and other records of public safety communications activities.
• Utilizes technology such as computers, radio systems, telephones, fax machines, and other communication equipment to complete job tasks.

Requirements

• High school diploma or equivalent.
• Five years of relevant experience.
• Candidates must pass a computerized and oral examination for consideration, followed by an in-depth background investigation, to include passing a psychological examination and polygraph.

Qualifications

• Knowledge of applicable State and Federal statutes, rules, ordinances, codes, regulations, governing dispatching.
• Knowledge of Department policies and procedures.
• Skill in determining priorities and handling high-pressure situations.
• Skill in observing situations analytically and objectively and recording them clearly and completely.
• Skill in communicating clearly and concisely and relaying details accurately.
• Skill in written communication.
• Skill in handling a high volume of telephone calls.
• Skill in typing with high accuracy.
• Skill in quick decision-making during emergency situations.
• Skill in assessing, analyzing, identifying, and implementing solutions to complex problems.
• Skill in establishing and maintaining effective working relationships.
• Skill in handling situations firmly, courteously, tactfully, and impartially.
• Skill in recalling numerous details and essential information.
• Skill in operating radio, telephone, keyboard, computer terminal, and related communications equipment.
• Ability to react quickly and calmly in emergencies.
• Ability to create and maintain manual and automated logs and other records of public safety communications activities.
• Ability to read and interpret maps to determine locations.

Skills

• Knowledge of applicable State and Federal statutes, rules, ordinances, codes, regulations, governing dispatching.
• Knowledge of Department policies and procedures.
• Skill in determining priorities and handling high-pressure situations.
• Skill in observing situations analytically and objectively and recording them clearly and completely.
• Skill in communicating clearly and concisely and relaying details accurately.
• Skill in written communication.
• Skill in handling a high volume of telephone calls.
• Skill in typing with high accuracy.
• Skill in quick decision-making during emergency situations.
• Skill in assessing, analyzing, identifying, and implementing solutions to complex problems.
• Skill in establishing and maintaining effective working relationships.
• Skill in handling situations firmly, courteously, tactfully, and impartially.
• Skill in recalling numerous details and essential information.
• Skill in operating radio, telephone, keyboard, computer terminal, and related communications equipment.

Benefits

• Health, dental, and vision insurance plans.
• Life insurance and disability programs.
• Paid vacation, sick leave, and holidays.
• Tuition reduction for the employee and qualified family members.
• Retirement plans.
• Access to U of A recreation and cultural activities.

Pay

The starting rate of pay for this position is $18.15 per hour, with a maximum rate of $22.69 per hour, based on qualifications and experience.

Schedule

This position is full-time and works 40 hours per week.