Police Dispatcher I/II

Description

CLOSING DATE: Continuous.
The application filing may close any time after ten days from the issue date of this job announcement if sufficient qualified applications have been received. Postmarks are not acceptable; therefore, it is important to submit your application as soon as possible.

Representative Duties

• Performs skilled work in receiving calls at the Communications Center, including requests for police, fire and medical aid services or to provide information.
  • Dispatches personnel and equipment for emergency service by telephone, radio, computer-aided dispatch system and other communications equipment.
    • Disposition of calls is done in accordance with established procedures; however, an employee of this class must be knowledgeable of local government operations, and police, fire, and medical aid systems, and the geographical layout of the city.

Minimum Qualifications

• Applications will be accepted only from those applicants who clearly demonstrate on the COMPLETED application & supplemental questionnaire that they meet the below requirements:
  • Police Dispatcher I Position: Must Meet The Following
    
    • Graduation from high school or G. E. D;
      
    • One (1) year of work experience equivalent to that gained as a Police Call Taker with the City of Bakersfield;
      
    • OR An equivalent combination of training and experience, which provides the capabilities to perform the described duties.
  • Police Dispatcher II Position: Must Meet The Following
    
    • In addition to the above, must have two (2) additional years of experience as a Public Safety Dispatcher for a Law Enforcement Agency or Fire Department.
• Ability to type 40 words per minute.
  • A Public Safety Dispatcher Basic Course certified by the California Commission on Peace Officer Standards and Training (P.O.S.T.).
• Possession of a valid California Class “C” driver's license.
  • Must successfully pass a police background investigation.
• CERTIFICATE REQUIREMENT: All applicants must attach a Typing Certificate (dated within the last two years of application submittal) certifying 40 NET WORDS PER MINUTE with the application.
  • Note: We WILL accept typing certificates obtained on-line. Click here for Typing Certificate Locations.
• Knowledge of:
  • The geography of the city and the location of streets and important buildings.
• Ability to:
  • Learn quickly the operation of telephone, computer aided dispatch, radio and other communication equipment;
    
  • speak clearly in a well-modulated voice and to use good diction;
    
  • think and act quickly and calmly in emergency situations;
    
  • prepare and maintain records and reports;
    
  • perform multiple tasks at one time.

Examination

Hiring Incentives
Up to $1,500 Hiring Bonus
For more information on the Examination and Selection Process, please visit the City’s Website under News & Highlights

Benefits

• INSURANCE: The City and the employee share contributions for premiums for health insurance coverage. The City provides life insurance benefits based on bargaining unit.
  • Visit the Cityweb Employee Benefits page for detailed information (rates and plan information).
• RETIREMENT: Benefits are provided by the City's participation in the Public Employees' Retirement System (PERS).
  • 2% @ 62 for new hire Miscellaneous and 2.7% @ 57 for Safety (Fire & Police).
    • Visit the City's Retirement Info page for additional information.

Application Instructions

• Do you possess a High School Diploma or G.E.D.? YesNo
• Do you possess a typing certificate showing a minimum of 40 words per minute or more? (Required) YesNo
• I understand I must submit a TYPING CERTIFICATE with a minimum of 40 words per minute (dated within the last two years of application submittal) with my application in order to have my application accepted? You may upload the typing certificate to your on-line application; scan, upload and send to AdmHrs@bakersfieldcity.us; or faxed to (661) 852-2070. When delivering online or faxing the typing certificate please reference the recruitment name and number (i.e. Police Dispatcher I.II #02451).
• I understand if I am no longer employed with an employer that I've listed in the application under the work experience, that I must explain the reasons for leaving in the space provided. I understand the Police Dispatcher I/II selection process will include the following examination steps: Written Examination (Pass/Fail): An online testing session. Preliminary Background Questionnaire: Qualified candidates will be required to submit a COMPLETED Preliminary Background Questionnaire prior to the Oral Appraisal Interview. ORAL APPRAISAL INTERVIEW (Weighted 100%).
• Do you possess a valid Class “C” driver’s license or out of state equivalent? YesNo
• I understand that all future correspondence with the City with regards to this recruitment, will be via e-mail provided on my application. Please keep your contact information up-to-date and ensure that your e-mail spam filter allows you to receive messages from HumanResources@bakersfieldcity.us. Note: All City examination notices are also available via your Government Jobs profile.
• I understand that I am required to submit a completed application, supplemental questionnaire, P.O.S.T CERTIFICATION, and TYPING CERTIFICATE showing a minimum of 40 NET words per minute (dated within the last two years of the filing deadline) in order for my application to be accepted. Note: The application filing may close any time after ten (10) days from the issue date of this job announcement if sufficient qualified applications have been received. Postmarks are not acceptable; therefore, it is important to submit your resume and certificate as soon as possible. (You may submit these documents on-line as an attachment; mail or bring to the Human Resources Department, City Hall 1600 Truxtun Avenue, 1st Floor, Bakersfield, CA 93301; email to AdmHrs@bakersfieldcity.us, or Fax to (661) 852-2070.) The documents must reference the recruitment name and number (i.e. Police Dispatcher I/II #02451) and be submitted to the attention of Tanya Wilson.