Police Communications Officer
About the role
The Police Communications Officer (PCO) plays a crucial role in maintaining the Security Operations Center, dispatching police and emergency services, and monitoring CCTV cameras. They uphold the GPA’s core values and promote a safe work environment.
Responsibilities
- Maintains strict access to the Security Operations Center and protects CJIS database terminals.
- Dispatches police and emergency services using radios and computer-aided dispatch equipment.
- Processes and prioritizes emergency and non-emergency calls from various sources.
- Maintains accurate status and locations of department personnel and equipment.
- Accesses and enters sensitive data in local/state/national databases for investigative purposes.
- Communicates effectively through oral and written means, providing clear and concise information.
- Works collaboratively with other departments and law enforcement agencies.
- Performs administrative duties such as creating and maintaining logs and performing BCO course requirements.
Requirements
- High School Diploma or equivalent required.
- Must be able to pass a GPA background investigation.
- Must successfully complete the Basic Communications Officer (BCO) course and GCIC terminal operator certification.
- Must be able to stand or sit for prolonged periods, work rotating shifts, holidays, and weekends.
- Must be able to write clearly and spell correctly, and have legible handwriting.
- Must have the ability to type and use computerized word processing and scanning equipment.
- Must be able to remain composed and conduct behavior in a professional manner during difficult or stressful situations.
- Must be able to interact and communicate effectively and professionally with the GPA staff on all levels.
Skills
- Effective verbal and written communication skills.
- Analytical and objective observation skills.
- Ability to make sound decisions under pressure.
- Professional demeanor in stressful situations.
Benefits
Not specified.
Pay
Commensurate with experience.
Schedule
Rotating shifts, holidays, and weekends.
Qualifications
Not specified.
Skills
- Radio contact and dispatching skills.
- Computer-aided dispatch (CAD) proficiency.
- CCTV monitoring and surveillance equipment operation.
- Communication and collaboration with law enforcement agencies.
- Handling sensitive data and maintaining confidentiality.
- Administrative duties such as log maintenance and course completion.
Benefits
Not specified.
Pay
Commensurate with experience.
Schedule
Rotating shifts, holidays, and weekends.
Qualifications
Not specified.
Skills
- Radio contact and dispatching skills.
- Computer-aided dispatch (CAD) proficiency.
- CCTV monitoring and surveillance equipment operation.
- Communication and collaboration with law enforcement agencies.
- Handling sensitive data and maintaining confidentiality.
- Administrative duties such as log maintenance and course completion.
Benefits
Not specified.
Pay
Commensurate with experience.
Schedule
Rotating shifts, holidays, and weekends.
Qualifications
Not specified.
Skills
- Radio contact and dispatching skills.
- Computer-aided dispatch (CAD) proficiency.
- CCTV monitoring and surveillance equipment operation.
- Communication and collaboration with law enforcement agencies.
- Handling sensitive data and maintaining confidentiality.
- Administrative duties such as log maintenance and course completion.
Benefits
Not specified.
Pay
Commensurate with experience.
Schedule
Rotating shifts, holidays, and weekends.
Qualifications
Not specified.
Skills
- Radio contact and dispatching skills.
- Computer-aided dispatch (CAD) proficiency.
- CCTV monitoring and surveillance equipment operation.
- Communication and collaboration with law enforcement agencies.
- Handling sensitive data and maintaining confidentiality.
- Administrative duties such as log maintenance and course completion.
Benefits
Not specified.
Pay
Commensurate with experience.
Schedule
Rotating shifts, holidays, and weekends.
Qualifications
Not specified.
Skills
- Radio contact and dispatching skills.
- Computer-aided dispatch (CAD) proficiency.
- CCTV monitoring and surveillance equipment operation.
- Communication and collaboration with law enforcement agencies.
- Handling sensitive data and maintaining confidentiality.
- Administrative duties such as log maintenance and course completion.
Benefits
Not specified.
Pay
Commensurate with experience.
Schedule
Rotating shifts, holidays, and weekends.
Qualifications
Not specified.
Skills
- Radio contact and dispatching skills.
- Computer-aided dispatch (CAD) proficiency.
- CCTV monitoring and surveillance equipment operation.
- Communication and collaboration with law enforcement agencies.
- Handling sensitive data and maintaining confidentiality.
- Administrative duties such as log maintenance and course completion.
Benefits
Not specified.
Pay
Commensurate with experience.
Schedule
Rotating shifts, holidays, and weekends.
Qualifications
Not specified.
Skills
- Radio contact and dispatching skills.
- Computer-aided dispatch (CAD) proficiency.
- CCTV monitoring and surveillance equipment operation.
- Communication and collaboration with law enforcement agencies.
- Handling sensitive data and maintaining confidentiality.
- Administrative duties such as log maintenance and course completion.
Benefits
Not specified.
Pay
Commensurate with experience.
Schedule
Rotating shifts, holidays, and weekends.
Qualifications
Not specified.
Skills
- Radio contact and dispatching skills.
- Computer-aided dispatch (CAD) proficiency.
- CCTV monitoring and surveillance equipment operation.
- Communication and collaboration with law enforcement agencies.
- Handling sensitive data and maintaining confidentiality.
- Administrative duties such as log maintenance and course completion.
Benefits
Not specified.
Pay
Commensurate with experience.
Schedule
Rotating shifts, holidays, and weekends.
Qualifications
Not specified.
Skills
- Radio contact and dispatching skills.
- Computer-aided dispatch (CAD) proficiency.
- CCTV monitoring and surveillance equipment operation.
- Communication and collaboration with law enforcement agencies.
- Handling sensitive data and maintaining confidentiality.
- Administrative duties such as log maintenance and course completion.
Benefits
Not specified.
Pay
Commensurate with experience.
Schedule
Rotating shifts, holidays, and weekends.
Qualifications
Not specified.
Skills
- Radio contact and dispatching skills.
- Computer-aided dispatch (CAD) proficiency.
- CCTV monitoring and surveillance equipment operation.
- Communication and collaboration with law enforcement agencies.
- Handling sensitive data and maintaining confidentiality.
- Administrative duties such as log maintenance and course completion.
Benefits
Not specified.
Pay
Commensurate with experience.
Schedule
Rotating shifts, holidays, and weekends.
Qualifications
Not specified.
Skills
- Radio contact and dispatching skills.
- Computer-aided dispatch (CAD) proficiency.
- CCTV monitoring and surveillance equipment operation.
- Communication and collaboration with law enforcement agencies.
- Handling sensitive data and maintaining confidentiality.
- Administrative duties such as log maintenance and course completion.
Benefits
Not specified.
Pay
Commensurate with experience.
Schedule
Rotating shifts, holidays, and weekends.
Qualifications
Not specified.
Skills
- Radio contact and dispatching skills.
- Computer-aided dispatch (CAD) proficiency.
- CCTV monitoring and surveillance equipment operation.
- Communication and collaboration with law enforcement agencies.
- Handling sensitive data and maintaining confidentiality.
- Administrative duties such as log maintenance and course completion.
Benefits
Not specified.
Pay
Commensurate with experience.
Schedule
Rotating shifts, holidays, and weekends.
Qualifications
Not specified.
Skills
- Radio contact and dispatching skills.
- Computer-aided dispatch (CAD) proficiency.
- CCTV monitoring and surveillance equipment operation.
- Communication and collaboration with law enforcement agencies.
- Handling sensitive data and maintaining confidentiality.
- Administrative duties such as log maintenance and course completion.
Benefits
Not specified.
Pay
Commensurate with experience.
Schedule
Rotating shifts, holidays, and weekends.
Qualifications
Not specified.
Skills
- Radio contact and dispatching skills.
- Computer-aided dispatch (