Police Citizen Aide II

Schedule

• Employees will be assigned to either a midnight or daywork squad, with 12-hour shifts and rotating days each pay period.

Illustrative Duties

• On a rotating shift basis, processes warrants, verifies data for requesting personas and prepares supplements to warrants
• Contacts police departments, local and out-of-state, concerning outstanding warrants
• Responds to front desk inquires by retrieving case records, etc., in an expeditious manner
• Maintains security and safety of station and property or evidence received
• Maintains record of runaways, juvenile detention papers, and escape warrants from mental institutions
• Responds to telephone callers and walk-in clients at the police station
• Responds to Teletype messages from Public Safety Communications Center concerning complaints or incidents
• Maintains accounts on station supplies
• Makes inspections of station facilities
• Distributes incoming correspondence to appropriate personnel
• Accesses, queries, and updates various automated information systems to obtain necessary data requested by law enforcement personnel
• Composes and completes routine correspondence, special reports and documents, including search warrants and affidavits

Required Knowledge, Skills, and Abilities

• Knowledge of office procedures, General Orders, and Report Writing Manual
• Skill in using a personal computer, applicable software, and peripheral equipment
• Ability to exercise tact, good judgment, and initiative
• Ability to act quickly and decisively during emergencies
• Ability to speak and write clearly and concisely
• Ability to keep records and write reports
• Ability to establish and maintain effective relationships with the public and fellow employees
• Ability to type at 45 words per minute (WPM) may be needed for certain assignments
• Ability to perform basic mathematical calculations
• Ability to work effectively under minimal direct supervision
• Ability to maintain a high level of ethical standards
• Ability to demonstrate a high level of integrity and to be truthful at all times

Minimum Qualifications

Any combination of education, experience and training equivalent to graduation from high school or possession of a GED issued by a state department of education; plus, two years of experience performing clerical and/or police communications work, including one year of experience equivalent to Police Citizen Aide I.

Certificates and Licenses Required

• VCIN - Virginia Criminal Information Network (required within 12 months and recertify every 24 months)

Necessary Special Requirements

The appointee to this position will be required to complete a criminal background check, credit check, and polygraph exam to the satisfaction of the employer.

Preferred Qualifications

• Experience working in a law enforcement setting
• Experience in the use of Microsoft Office computer software, especially Word and Outlook

Physical Requirements

Work is generally sedentary, however, employee may be required to do some walking, standing, bending and carrying of items under 5 pounds in weight. Must be capable of sitting for extended periods of time, capable of hearing and seeing sufficiently to interact with the radio, telephone, and CAD systems. Must possess the manual dexterity necessary to enter information through the use of a keyboard. All duties may be performed with or without reasonable accommodations.

Selection Procedure

Panel interview and may include a practical exercise.

This response is AI-generated, for reference only.