Poker Dealer

Initial Placement

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Adheres to all departmental and property policies and procedures regarding guest service standards.
• Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming.
• Provides fast, flawless, personalized service to players.
• Consistently builds and maintains rapport with guests.
• Maintains thorough knowledge of all aspects of the games dealt.
• Conducts assigned game according to procedure.
• Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls.
• Ensures appropriate game protection.
• Ensures appropriate game pace for all players.
• Ensures payouts are made quickly and accurately.
• Fills and credits tables by verification of cheques.
• Closes tables by verification of all cheque inventory.
• Maintains strict confidentiality in all company matters.

Requirements

• High School Diploma or equivalent required.
• Completion of Dealers School or six (6) months of experience as a dealer with at least two (2) high-volume, main games (Blackjack, Craps, Roulette, etc.).
• Strong interpersonal, customer service, and communication skills.
• Knowledgeable of applicable state gaming laws and regulations.
• Ability to maintain a high level of confidentiality and professionalism.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Highly organized and detail oriented.
• Must be able to add, subtract, multiply, and divide accurately to figure payoffs.
• Ability to work any shift or hours, including nights, weekends, holidays, and overtime.

Qualifications

• Highly motivated and enthusiastic about working in the gaming industry.
• Passionate about providing exceptional guest service.
• Willingness to learn and adapt to new technologies and gaming systems.
• Ability to work independently and as part of a team.

Skills

• Excellent verbal and written communication skills.
• Strong problem-solving and decision-making abilities.
• Ability to handle stressful situations calmly and professionally.
• Proficient in using gaming software and equipment.

Benefits

• Competitive Total Rewards package including wellness programs.
• Day-one medical coverage.
• 401(k) matching.
• Annual performance bonus.
• Paid time off earned according to local policy.
• Flexible scheduling options.

Pay

Starting pay $4.25 an hour, based on experience.

Schedule

Flexible scheduling options available.