Poker Chip Runner - Philadelphia

About the role

If you’re motivated, and eager to break into the gaming industry, this position is for you. Live! Casino & Hotel Philadelphia is looking for a Chip Runner to assist with the operations of the poker room by assisting guests with the redemption and sale of chips. A vital part of the functionality of the poker room, this position will act as a mobile cashier so be prepared to be on the move and on your feet. Surrounded by great leadership and training opportunities, in a department that constantly promotes from within, this role is an excellent building block for your career at Live! This is an entry level position.

Responsibilities

• Providing exemplary customer service with a professional demeanor.
• Redemption and sale of cash and chips to guests.
• Assisting guest with seating and chip distribution.
• Filling dealer trays.
• Assisting dealers and supervisors in the starting, combining, and breaking of games.
• Complying with company policies and procedures, internal controls, and Title 31.
• Ensuring the safety and security of internal and external guests by notifying management of any suspicious or unusual activities.
• Attending training and meetings when required.
• Maintaining the cleanliness of work area, including the collection of chip trays, and returning them to designated areas.

Qualifications

Skills You'll Need to Succeed:

• Exemplary customer service.
• Math skills (ability to count).
• Handle cash and chip transactions.
• Physically push chip cart around the poker room.
• Trainable.
• Independent.
• Hard worker.
• Strong communication skills.

A Few Must Haves:

• A high school diploma or GED equivalent
• Must be able to comply with all state gaming regulations, which may include obtaining a license.

Benefits

• Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
• Free Basic Life Insurance
• Free Short Term & Long-Term Disability
• Retirement Savings with Company Match
• Generous Bonus Structure
• Annual Merit/Goal Based Pay Increases
• Leadership Skills Development & Mentorship Programs
• Tuition Reimbursement
• Free parking
• Free food and discounted meals
• Exclusive Discounts on Travel, Services, Goods and Entertainment