Point of Care Technician - Emergency Department -PRN

Customer Service/Patient Experience

• Greets customers courteously
• Identifies self and area and uses professional telephone etiquette
• Relays messages timely and accurately
• Acts as resource person to staff and support services
• Uses electronic medical record, documents within forms and scans as appropriate

Accurately Obtain and Record Patient Specific Data

• Utilizes service recovery techniques when appropriate and escalates patient/visitor issues when necessary

Lifts, Transfers, Transport Patients Safely

• Attends all required safety/emergency/infection control training programs and can describe his/her responsibilities related to general safety, department/service safety, and specific job related hazards
• Promotes effective working relations and works effectively as part of a department/unit team inter- and intra departmentally to facilitate the department's/unit's ability to meet its goals and objectives

Demonstrates Competency in Device Usage

• Completes tasks delegated by the RN

Demonstrates Competency in the Skills of Patient Care Testing

• Assumes all other duties and responsibilities as necessary