Podiatry - Admitting Clerk - (PRN)

About the role

This is a clerical position responsible for greeting and assisting all who walk through the front doors of the clinic in a prompt, courteous, and professional manner. The front desk admissions clerk coordinates the daily administration of doctors, staff, visitors, and patients at a healthcare facility, greets and checks in patients, collects personal, medical, and insurance information, verifies insurance through the Experian tool, and schedules, reschedules, and verifies patient appointments.

Responsibilities

• Greet and assist visitors, patients, and staff in a prompt, courteous, and professional manner.
• Coordinate daily administration of doctors, staff, visitors, and patients.
• Greet and check in patients.
• Collect personal, medical, and insurance information.
• Verify insurance using the Experian tool.
• Schedule, reschedule, and verify patient appointments.

Requirements

• Minimum of 1 year admitting experience preferred but not required.
• High school diploma or equivalent.

Skills

• Ability to multi‑task.
• Computer skills – beginner Microsoft Office proficiency.
• Attention to detail.
• Understanding of office equipment (fax machine, printer, copier, etc.).
• Phone skills.
• Ability to deal with internal and external customers professionally.
• Ability to communicate both verbally and in writing.
• Serve as liaison between patients and medical staff.

Benefits

• Retirement – 457(b) plan.
• Health benefits.
• Flexible Spending Account.
• Life Insurance.
• Supplemental Plans.
• 340B Pharmacy Program.
• Madisonhealth Services Discount.
• Employee Assistance Program offering personal counseling (in‑person and virtual).
• Life management services (child and senior care, moving, pets, home repair, disaster support, discounts, etc.).
• Senior care management.
• Child care referral services.
• Lifestyle coaching.
• Health and wellness resources.
• Legal & financial services.
• Support tools for managers.
• Onsite and virtual trainings.
• Critical Incident Stress Management services when tragedy occurs.

Schedule

PRN (as needed) schedule: Monday–Thursday 8:00 am–4:00 pm; Friday 8:00 am–1:00 pm. Position fills in for sick calls, vacation, etc.